Staff need an inbox to view team messages & responses from students/family members.
New Message
Design
When the user receives a message, they will see the “you have new messages” alert upon login
Clicking on this message will take the user to their inbox
Clicking outside of the message will simply close the message
Business Rules
This message will show if:
[another team member recorded a note for the team while recording behavior points
OR
a family member or student replies to a message this team member sent]
AND
if the user has permission to Read/Respond to Messages (Message Center)
This message will only show the first time each team member logs in after a message was sent.
Inbox
Design
On the top nav, the user will see an icon for the inbox.
When there is a new message, the icon will show a red dot and the text New message
From the inbox, the user will see INSERT NAME sent you a message or INSERT NAME responded to your message.
Clicking load more will load additional messages
Clicking View will open the message
The user will see the message and may type in the box to respond.
The user will see all messages in the thread
Business Rules
Users with permission to read/respond to messages will see the inbox
Users will receive a message when:
Another team member in the classroom/group records a team note while recording behavior point data and when a team member responds to this note (essentially, this starts a group chat)
Another team member records a team note while recording behavior point data for a student the user is also assigned to and no classroom/group is selected. The user will also receive a message is another team member responds to this note (group chat)
A student responds to a message the user sent to the student while recording behavior point data
A family member responds to a message the user sent to the family members while recording behavior point data
We will show the date and time the last message was sent.
If responding to a student, that student and that team member are the only ones who see the message
If responding to a family member, that family member and that team member are the only ones who see the message.
If responding to a team note, all team members assigned to the student with permission to read/respond to messages will receive the response.