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Step

Description

Helpful Knowledge

Go to Settings

Select Funder from the menu at the top

Click Add Funder to add a new funder to your account. Click View for an existing Funder, then click EDIT to set up the Billing and Scheduling Rules for that Funder

Once you click EDIT or ADD FUNDER, make selections pertaining to the InsurancePrivate Pay, or Other Funding Sources within this pop-up

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  • Insurance based funders are group health plans, Private Pay is used for Self Pay, and Other is commonly used for schools/regional centers

Add a Vendor ID (if applicable)

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  • A Vendor ID is like a Payor ID

  • Please note, if you are a Self-Billing customer, you are required to enter in the Vendor IDs for each funder. You can find this information from the TriZetto Clearinghouse

Type out the Funder Name

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Enter Funder Address

  • Phone, Email, and Fax are optional

Set the Billing Rules: These will be based on your funder contracts

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  • Recommended to review your Funder contracts before filling out this area

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    • Select the checkbox if you want to convert session times to military times on your billing export

    • Select the check box if you want the referring provider to show up on the billing export

    • Select the check box if you want the appointment time on the claim line in your billing export

      • The verified appointment time will be listed on the billing export regardless

      Choose your combine rules

    Select your Combine Rules based on your funder contracts

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    • These are not the combining of appointments, this is on the backend for billing purposes and will dictate how appointments are seen on the Billing Export Report pulled from the Reporting Dashboard

    • Oftentimes Self/Private Pay will choose not to combine charges on their billing export

    • Most commercial funders

      Some Funders want you to combine charges for the Same Day, Client, and Procedure

      Some Funders

      & others only want you to combine charges if it is for the same Day, Client, Procedure, AND Rendering Provider

    Set Scheduling Rules: this allows you to decide if concurrent billing should occur or what type of warnings you will or will not receive when scheduling appointments.

    • Select Don’t Allow, Allow, or Warn & Allow to the first few Scheduling Rules based on your Funder Contracts

      • Warn & Allow will give you a soft warning when trying to schedule but will still allow you to save that appointment

    • Select the Checkbox if you want staff to be able to verify appointments on expired certification

    • Optional Option to restrict users from scheduling on specific dates, if applicable

    Option to add Insurance Plans

    • This area would allow you to keep track of the different plans within that funder such as if the funder had a Platinum or Silver plan option

    • When you set up your clients you can then assign which insurance plan they have according to that funder

    • If you have signed up for our Self-Billing product, the Self-Billing Implementation Specialist will train you on this area

    Select the Coverage Type (only applicable for insurance type funders)

    You just want to verify that the coverage type is correct

    • Most commercial plans will be classified under “group health plan” but if you have Tricare or Medicaid you would want to make sure that is appropriately selected

    Select Service Facility (only applicable for insurance type funders).

    • If you only have one location than that would obviously be your only available option. Otherwise, if you have more than one location available you would want to choose your main office location/the location your funders have on file for billing purposes

    • Please note that the service location is pulled from the location assigned to the client in Rethink, this area is just for documentation purposes as of now

    CLICK "SAVE" when finished.

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    Step

    Description

    Helpful Knowledge

    Click View on your applicable funder, and then scroll down to add a Service Line

    • Billing-Claim/Invoice Submission Method and Billing Provider Options are not currently active features

    Click “+” to add Billing Codes to the Funder Profile:

    Add Service and Billing Code details (any fields marked with an " * " are required).

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    Does NOT require Authorization

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    • This field is not recommended to be selected unless you are an international customer . or building a Private Pay Funder

    • Selecting this option will break the system functionality to track service utilization later. Instead, there is an option to select “not required” under authorizations on the client profiles.authorization functionality and you would no longer be able to utilize authorizations for billing or tracking purposes

    • You can mark on the individual client authorization page if an authorization is not required but marking it here would break that functionality for all clients with that funder

    Restricting staff from providing a service or to bill multiple rates for a service

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    • To restrict which staff credential can provide a service and/or bill multiple rates click "yes" then complete the required fields. This will prevent any staff who do not hold the appropriate credential from being scheduled with that service.

    • If you select “no” any staff could be scheduled with that service

    Select a Service and Choose a Template: to pair your services with the applicable billing code.

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    • If your billing code is not present in this templated list, select “custom” and manually type the code into the billing code for claims/invoices section

    Unit Type: Select the unit type that is appropriate for your billing code.

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    • If you have selected one of the templated 9 codes, the unit type will default to 15 minutes

    Rounding Rule: insurance Insurance providers do not allow partial unit billing so you must choose a rounding rule.

    By default the System will bill at the contracted rate you entered for each service. It’s recommended to select contracted rate even if you bill a base rate as base rate is a beta feature in the system currently

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    • Please see the Rounding Rules chart below

    Contract vs. Billing Rate

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    • This feature holds no functionality as of right now so it is recommended to leave it set as contract rate

    • The rate you enter is whatever you want to see on your Billing Export whether that be your Funder Contract Rates or your Company’s Rates

    Add Credentials and Rates

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    • Option to add modifiers

    • Option to add Telehealth Services by selecting the same credential more than once, entering in the modifier and the Service Description of “Telehealth” (See example below)

    Example Service: Assessment, Billing Code: 97153

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    Here is how the Rounding Rules work: (Based on ABA recommendations)

    Rounding Type

    Rule

    No Rounding

    System Default: System will round unit to

    next 2 decimal place, not whole units

    Round to Nearest

    15 min unit (less than 8 min = 0 greater than 8 min =1 )

    30 min Unit (less than 16 min = 0 greater than 16 min = 1)

    60 min Unit (less than
    31 min = 0, greater than 31 min = 1)

    Round Up

    IF length of appointment breaks the threshold

    by at least 1 min into the next unit, the system will round up.

    Round Down

    Any partial units are thrown out

    15 min unit (less than 15 min = 0 greater than or =15 min =1 )

    30 min Unit (less than 19 min = 0 greater than or = 30 min = 1)

    60 min Unit (less than 59 min = 0, greater than or = 60 min = 1)