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Step | Description | Helpful Knowledge |
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Go to Settings | | |
Select Funder from the menu at the top | | |
Click Add Funder to add a new funder to your account. Click View for an existing Funder, then click EDIT to set up the Billing and Scheduling Rules for that Funder | | |
Once you click EDIT or ADD FUNDER, make selections pertaining to the Insurance, Private Pay, or Other Funding Sources within this pop-up | Image RemovedImage Removed | Insurance based funders are group health plans, Private Pay is used for Self Pay, and Other is commonly used for schools/regional centers choose the Funder Type from the drop down | Image AddedImage Added | Insurance: Group Health Plans Other: Schools, Regional Centers, etc. Private Pay: Self Pay
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Add a Vendor ID (if applicable) | | A Vendor ID is like a /Payor ID Please note, if you are a have signed up for the Rethink Self-Billing customerproduct, you are required to enter in the Vendor IDs for each funder. You Specifically for our billing, you can find this information from the TriZetto Clearinghouse
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Type out the Funder Name | | |
Enter Funder Address | | |
Set the Billing Rules: These will be based on your funder contracts | | Select the checkbox if you want to convert session times to military times on your billing export Select the check box if you want to require the referring provider to be entered on client authorizations and show up on the in your billing export Select the check box if you want the appointment time on the claim line in your billing export
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Select your Combine Rules based on your funder contracts | | These are not the combining of appointments, this . This is on the backend for billing purposes and will dictate how appointments are seen on the Billing Export Report pulled from the Reporting Dashboard Oftentimes Self/Private Pay will choose not to combine charges on their billing export“Don’t combine charges” Some Funders want you to combine charges for the Same Day, Client, and Procedure & others only want you to combine charges only if it is for the same Day, Client, Procedure, AND Rendering Provider
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Set Scheduling Rules: this allows you to decide if concurrent billing should occur or what type of warnings you will or will not receive when scheduling appointments | | Select Don’t Allow, Allow, or Warn & Allow to the first few Scheduling Rules based on your Funder Contracts Select the Checkbox if you want staff to be able to verify appointments on expired certification Option to restrict users from scheduling on specific dates
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Option to add Insurance Plans | | This area would allow you to keep track of the different plans within that funder such as if the funder had a Platinum or Silver plan option When you set up your clients you can then assign which insurance plan they have according to that funder If you have signed up for our the Rethink Self-Billing product, the your Self-Billing Implementation Specialist will train you on this area
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Select the Coverage Type (only applicable for insurance type funders) | | |
Select Service Facility (only applicable for insurance type funders) | | If you have more than one location available you would want to choose your main office location/the location your funders have on file for billing purposes Please note that the service location is pulled from the location assigned to the client in Rethink, this area is just for documentation purposes as of now
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CLICK "SAVE" when finished.
Adding Billing Codes to your Funder Profile
Step | Description | Helpful Knowledge |
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Click View on your applicable funder, and then scroll down to add a Service Line | | |
Click “+” to add Billing Codes to the Funder Profile: | | |
Add Service and Billing Code details (any fields marked with an " * " are required) | | |
Does NOT require Authorization | Image RemovedImage Added | This field is not recommended to be selected unless you are an international customer or building a Private Pay Funder Selecting this option will break the authorization functionality and you would no longer be able to utilize authorizations for billing or tracking purposes You can mark on the individual client authorization page if an authorization is not required but marking it here would break that functionality for all clients with that funder
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Restricting staff from providing a service or to bill multiple rates for a service | Image RemovedImage Added | To restrict which staff credential can provide a service and/or to be able to bill multiple different rates for this service click "yes" then complete the required fields. This will prevent any staff who do not hold the appropriate professional credential from being scheduled with that service If you select “no” any staff could be scheduled with that service You will want to select “yes” if you need to add in modifiers or telehealth services as well
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Select a Service and Choose a Template :to pair your services with the applicable billing code | | |
Unit Type: Select the unit type that is appropriate for your billing code | | |
Rounding Rule: Insurance providers do not allow partial unit billing so you must choose a rounding rule | | |
Contract vs. Billing Rate | | This feature holds no functionality as of right now so it is recommended to leave it set as contract rate The rate you enter is whatever you want to see on your Billing Export whether that be your Funder Contract Rates or your Company’s Rates
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Add Credentials and Rates | | Click “Add New +” to add all the professional credentials who can provide this service Option to add modifiers Option to add Telehealth Services by selecting the same credential more than once, entering in the modifier and the Service Description of “Telehealth” (See example below)
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Example Service: Assessment, Billing Code: 9715397151
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Here is how the Rounding Rules work: (Based on ABA recommendations)
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