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Description

Helpful Knowledge

Adding Staff Member Credential Types

From your Company Account, navigate to Staff Member Settings, then scroll to Click Staff Member and Credential Types

  • Click +Staff Credential Type to enter in a Credential Type that can be later mapped to a Credential

  • Can Edit or Remove Credential Types within this field

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  • A Staff Member Credential Type allows you to categorize the types of credentials your organization needs

  • The defaults within your account are examples and are up to each company to decide if they want to incorporate

  • Defaults values may be edited

  • Credential Types may be removed if they have not been assigned to any staff profiles

Adding Staff Member CredentialsBelow

From Settings, Click Staff Member Credential Types are Staff Member Credentials (Under Company Account>Staff Member Settings) and Credentials

  • Click +Staff Credential to name the Credential, select the Credential Type, and add an optional description

  • Can Edit or Remove Credentials within this field

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  • The defaults within your account are examples and are up to each company to decide if they want to incorporate. If any BT, RBT, and BCBA credential are used - recommended to click Edit and assign them the Credential Type of “Professional”

  • If adding in Non-Professional Credentials, examples include HIPPA Training, Safety Care Training, CPR Training, etc.

  • Credentials can be removed if they have not been assigned to any staff profiles

  • Credentials can be marked as inactive or active anytime

  • Inactive Staff Member Credentials will not be available to select as options when adding to staff profiles

 

 

Staff Member Credentials throughout Why are Credentials important to set up in your Rethink account?

Funder Services + Billing Code:

  • Restricting by professional credential who can provide what services

Staff Member Profile > License/Certifications:

  • Assigning licenses/credentials to staff profiles

  • Staff Member Credentials can be used in funder setup to restrict by professional credential who can provide each service as a way for Rethink to block anyone who is not credentialed to provide that service from accidently being scheduled

  • Staff Member Credentials will be added to Staff Member profiles with the option of entering an expiration date in order for Rethink to provide warnings when a credential will expire within 30 days or has already expiredStaff Member

Credentials

will potentially be used

in

funder setup to restrict by professional credential who can provide each service as a way for Rethink to block anyone who is not credentialed to provide that service from accidently being scheduled

Set Roles & Permissions

Go to Company Account>Roles

Scroll down to Staff Member Info

To set up specific permissions regarding Credentials, go to Settings>Staff Member>Roles

  • Users with “View” permission can only View Staff Credentials

  • Users with “Edit" permission can Add/, Edit, and Delete Staff Credential TypesCredentials

  • Users with “Dismiss Credential Warnings” can dismiss Credential warnings in the Staff Member List and within any staff member profile

Important:
  • when their credential will expire in 30 days or has already expired. Once a credential warning has been dismissed, the system will no longer flag an expiring or expired

or
  • credential

that will be expiring within 30 days.

Block staff from verifying appointments if credentials are expired

Go to Company Account>Funders

Click Edit

Scroll

Credentials in Funder Setup

To set up specific funder rules based on Credentials, go to Settings>Funders, click view, click Edit, then scroll down to Scheduling Rules

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Need more help?

Email: support@rethinkbh.com

 

Other related tutorials:

Staff Credential Report

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  • Can block staff with expired credentials from verifying appointments