🎯 Objective
Provide consultations by full-time or part-time BCBA (therapists) with Parenting users, and eventually Professional users
\uD83D\uDCCA Success metrics
Project goals
Goal | Metric |
|---|---|
Increase user satisfaction | Consultation NPS (clinical) |
Increase consultations | Number of consultation scheduled (product) |
\uD83D\uDDD2 Requirements
Requirement | User Story | Importance | Notes | ||||||
|---|---|---|---|---|---|---|---|---|---|
Access to parenting consultations | Parents can access a page dedicated to consultations, so they can have one place to schedule and manage consultations |
| Experts tab on main nav | ||||||
Schedule consultations | Parents can schedule, reschedule, or cancel a consultation, so they can manage their upcoming consultations |
| Schedule a Call CTA, Upcoming Sessions | ||||||
Send messages | Parents can send and receive messages with their BCBAs, so they can provide or receive additional info regarding their consultations |
| Include attachments | ||||||
View all experts | Parents can view all BCBAs, so they can pick the best fit for their needs |
| Meet All Experts | ||||||
Get notifications | Parents can receive email and/or text alerts regarding updates to consultations, so they can be reminded of any updates, messages, or upcoming consultations |
| Email, text |
\uD83C\uDFA8 User interaction and design
Open Questions
Question | Answer | Date Answered |
|---|---|---|
Out of Scope