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🎯 Value
Measure the outcome of our content and consultation offering to our users over time, per client
📝 Background
Need to measure the impact of our Parenting solution for users over time
Leverage clinically-based assessments to prompt user response
Track user response on a Team and individual level to see response score over time
Allow CS, Sales, and Marketing to talk about data and its value to clients
Provide opportunities for RethinkCare and clients to use data to help end users in recommendations, activities, etc.
🧠 Strategy
2 simple, multi-question assessments in targeting parenting solution
Parenting Stress
Parenting Confidence
Prompted prior to user engaging in any parenting content
Inspired by clinically validated assessments
Pre-assessment before the first session or consultation
Post-assessment 60 days after pre-assessment
Continue to prompt after every 30 days since prior post-assessment
Capturing and surfacing results for internal team for now
Internal can see the response of each user (inc. team, time stamp, device)
Only provide aggregate data to clients to provide user privacy
Provide report on demand, either continuously or option in Jrich for direct export based on time frame and client
Requirements
User story:
As a parent, I would like to take assessments to
User flow:
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Title: Parental Stress
Prompt:
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