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Pre and Post-Assessments have the same questions
Each question is multiple choice to choose a number
Different scale for each assessment
Parenting Stress: 1 (strongly disagree), 2, 3, 4, 5(strongly agree)
Parenting Confidence: 1 (strongly disagree), 2, 3, 4, 5, 6 (strongly agree)
Template (show all of the following): Pre-Post assessments for preliminary data deployment.docx
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Prompt (show pop-up to user when a target user)
Clicks on a parenting session (can be from Daily Skill, Quick Picks, Favorites, Course Page, etc.)
Navigates to Experts page
Navigates to Parenting page (if applicable)
If user has program “Parenting Standalone”, show 2 seconds after user logs log in (direct or SSO, doesn’t matter what page they land onbut after quote screen)
Prompt will include 2 assessments, similar style to Child Profile Checklist pop-up
2 Assessments to show are:
Parenting Stress
Parenting Confidence
Pop-up to show the following
Header: Assess Your Skills
Subtext: RethinkCare is tracking your progress to help you achieve your most important goals. To measure your success, we would love it if you could take 2 minutes to complete both surveys!
Parenting Stress
Start CTA
Parenting Confidence
Start CTA
User can click on either Start
Clicking on Start will show the question page for the selected assessment
Record user response for each question
Each question is optional, user can click on “Submit” from filling out any number of questions
When a user clicks on an answer to a question, record that as an event and save response in system
This ensures that we can save user response even if they do not click on “Submit” (if they don’t finish assessment)
Once user clicks on Submit, return to main pop-up page and show grayed out Done instead of Start for the completed assessment
User can click on Start on the other assessment
If user completes both, then auto-close the pop-up when user clicks on Submit on 2nd assessment
User can click on X to close out of pop-up anytime
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Prompt will show the same pop-up as pre-assessment
Prompt when the all three conditions are met:
User answered at least one question from either assessment
Show only the survey that contains user response from pre-assessment
Example: If I answer 1 question from Stress but 0 question from Confidence, show only Stress
Example: If I answer 6 questions from Stress and 3 questions from Confidence, show both
60 days after pre-assessment response
User watched at least 1 parenting session OR completed 1 consultation
Prompt user when they take one of the following actions, same as pre-assessment:
Click on a parenting session
Click on Experts page
Click on Parenting page (if applicable)
If user has program “Parenting Standalone”, show 2 seconds after user logs log in (direct or SSO, doesn’t matter what page they land onbut after quote screen)
Send email reminder to user who meets the above criteria 60 days after pre-assessment response
Email template (NEED TO GENERATE HTML):
RethinkCare is tracking your progress to help you achieve your most important goals. To measure your success, we would love it if you could take 2 minutes to complete this survey <link>.
It asks about your health, productivity, and overall progress using RethinkCare so far. The survey is completely anonymous, so your individual responses won't be shared.
This feedback helps us improve your user experience and keep you on track toward your goals.
<Button: Track Your Progress>
Thank you!
RethinkCare Team
If user clicks on email link, redirect them to homepage and prompt pop-up immediately
Repeat post-assessment every 30 days after 1st post-assessment (after 60 days)
Send email reminder
Show assessment prompt based on above conditions (except 30 days after instead of 60)
Stop only when user clicks on X on prompt pop-up
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