These enhancements will provide the following to Rethink App Users:
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Through the Rethink App, a user is able to identify if a session note
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or
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session note draft is already saved on the website.
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3.Users will receive clearer messaging after syncing a session note from the App when there is already a draft note saved on the website. |
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Summary of Messaging Improvements Below |
Scenario | Improvement | Previous |
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Scenario | Messaging | |
Session Note saved on website when user downloads appointment on APP | App clearly informs user that the session note is complete and provides direction to go to the website to view if needed.   | |
Draft Session Note saved on website when user downloads appointment on APP | User sees message that there is a DRAFT session note completed on the website and provides direction to go to the website to view if needed.  | No Messaging: App did not recognize draft session notes |
Session Note saved on website AFTER user downloads appointment on APP or in offline mode | User sees message that there is already a note saved on the website. ** Any verifications will sync if there are no verifications already saved on the website. ** Collected Data will sync  User received a Sync successful message, but the session note did not sync. Any collected data or verifications did sync and will continue to sync. | |
Draft Session Note saved on website AFTER when user downloads appointment on APP or in offline mode | After Syncing user sees message the note will sync but it will replace the Draft Session Note saved to the website.  App did not recognize draft session notes, no message received although the completed note did sync and replace the Draft session note. |