Page Comparison

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Start by selecting the megaphone icon at the top of the navigation bar
Announcements can be created and sent to All Caregivers or Providers (Note: Only 250 recipients can be selected at a time) Start by selecting “All Caregivers” and/or“All Providers” Individual recipients can be deselected by toggling between “Caregivers” and “Team Members” lists Select “Next”
Create your announcement and “Publish”
Select “Ready to Send” and all selected recipients will receive notification via email, SMS, and push notification. (Note: Notifications a recipient receives is based on the permissions the user has set in their account)

FAQ’s

• Will announcement recipients be able to see all other recipients?

  • No the announcement feature blind copies all included recipients, so they’ll an individual will only see a message between them and the staff member that sent the announcement.

• What does a recipient view look like?

  • The image below shows what an announcement looks like for a recipient. Announcements are shown in the Communication Center with a megaphone icon.

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  • Note: If a recipient reports they are unable to see an announcement, ensure that the recipient has “Announcements are Showing” checked

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• Can I send announcements to as many recipients as I want?

  • There is a limit to of 250 recipients.

• Can I reply to an announcement?

  • At this time announcements can only be viewed.