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Staff members are added in the STAFF tab

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  • Fields with an * are required

  • Select a status as created within the company account

  • Create a username and password (best to keep these simple as staff will be making new when they log in for the first time)

  • Use the email address you want associated with their Rethink account (i.e. work email vs personal email)

  • Staff title is set to options created within the company account. See Staff Member Settings within the Company Account to add new titles.

  • Although NPI field is listed as optional, an employees NPI would be required for any provider that would need to be listed as a rendering provider for claims

  • All staff profiles can be edited/changed after being created

    • Simply select the staff name from the Staff Members landing page, and select EDIT

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IMPORTANT:Adding a Staff Member does not automatically invite them to log into Rethink. Please use the Logging Into Rethink. resource to share with a staff when it is time for them to log-in.

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