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A) If you're taking data offline, you must prepare your device for offline mode. 

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Step

Description

App Images and Navigation

Prior to Offline Data Collection

Prior to collecting data in an appointment offline, downloading the appointments is required

1. Log in to the Mobile App with a secure connection

2.Tap Collect Data 

3. Select all clients that you plan on working with

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2) When you login once more to start your session in an offline area, ONLY the clients you've selected previously during your online prep will be available for data collection.

**Tapping on any client not previously selected will result in an error message indicating the need to work online:

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**PLEASE NOTE***

If you're working in an area where the internet connection is not consistent; a fluctuation between online or offline DURING a session will have NO bearing on your ability to record data! When SYNCING data, please be cognizant of whether you're tapping SYNC or FINISH ON or OFF line. 

If you sync ONLINE, your data will transfer to the website, and will not save in the app.

If you sync OFFLINE, your data will be SAVED in the app. 

To sync saved offline data, you must LOGOUT and log back in when you are once again in an area with ONLINE CONNECTIVITY. Once you have done so, your data will AUTOMATICALLY Sync to the website, and will no longer appear in the app.

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in offline mode.

4. Select the orange arrow in the top right corner to go to the next screen. Once the loading spinner is done, those clients can be worked in offline mode from anywhere, including the appointments or collect data. (Programs do not need to be preselected)

5.Log out

*Offline Mode Tip - When switching to "offline" mode, it's recommended to use airplane mode as that is the easiest way to make sure you don't have an internet connection.


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At the time of the appointment / Offline Data Collection

When it is time for the appointment:

1.Log in to the Mobile App as usual

2. Tap on Calendar (The appointments for those clients selected in the previous step will be available for data collection)

3. Click on Collect Data

4. Collect Data as usual (Select the skills and behaviors you plan to collect data for within the session and collect the data in real time)

5. Complete Session Notes and Verify appointments as usual

  • Selecting only linked data points when completing the session note will pull in all session specific data even in offline mode

6. Select SYNC and log out of the Mobile App

7. Once you have connection, log back in and your data, session note, and verification will sync to the website.

8. Log out.


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Questions?

Contact Support@rethinkbh.com