We need to alert team members when students have reached or surpassed the behavior settings.
User Stories:
As a user, I want to be alerted if students are involved in an inordinate amount of incidents so that I can meet with the student and make a plan to improve the behavior.
Acceptance Criteria:
Given I am a user with access to MTSS Interventions and I have permission to edit Behavior Settings and I am an admin, I will see a Alerts added to the menu
Given I am a user with access to MTSS Interventions and I have permission to edit Behavior Settings, I will see an alert bell in the header with the number of unread alerts
Given I am a user with access to MTSS Interventions and I have permission to edit Behavior Settings, I will see a red dot next to Alerts in the menu if I have unread alerts
Given I am a user with access to MTSS Interventions and I have permission to edit Behavior Settings and an admin, I will see the students who have triggered the incident alert based on the filter settings.
Given I am a user with access to MTSS Interventions and I have permission to edit Behavior Settings and the teacher of the students involved, I will see the students who have triggered the incident alert based on the filter settings.
Given I am a user without access to MTSS interventions with incidents selected, I will not see the alerts bell or alerts report.
DESIGN (Admin ALERTS ): https://www.figma.com/file/gdwMnbpudJxuzVrORrOGvd/Ed-Member-Site-UX?node-id=12673%3A137599
DESIGN (CLASSROOM REPORT): https://www.figma.com/file/gdwMnbpudJxuzVrORrOGvd/Ed-Member-Site-UX?node-id=12528%3A136315
Main DashboardAdmin Alerts
Design
On the main dashboard, we will add Alerts to the menu for admin
Team members Admin with permission will see the number of unread alerts in the header alert bell
Admin without MTSS with incidents selected will not see the alerts bell or Alerts report.
Admin users with unread alerts will have a red dot notification next to the Alert menu
Once they admin click on Alerts in the menu or the bell in the header they will see the student’s alert page.
Once the user clicks on the Alerts section or clicked on View report from inbox the alert bell, the red dot will disappear Alerts can be deleted in the inbox by clicking on the clear button. This will clear the notification only. The alerts will remain on the relevant report.and the number in the bell will start from zero
If the user clicks on the bell or on alerts in menu but there are no alerts, they will see the empty state
Business Rules
Design
In Reports, we will add a new section for Alerts
Clicking this section or on View report in Rethink Inbox will produce a list of students who have triggered the incident alert, the number of incident alerts triggered, and the date the alert was last triggered.
Clicking on the number of alerts will expand the report to show the date and time each incident alert was triggered, as well as the rule for the alert.
Clicking on View details will take the user to that student’s alert report (in behavior support)
==
If no alerts were triggered within the selected date range, we will show a message stating this.
Business Rules
This menu option will only show if the user has permission to Receive Alerts (under Behavior Support) AND if there is an active alert in the read or unread messages
We will show the newest unread alerts at the top of the list
An alert will be triggered based on the alert settings.
Once the user clicks Alerts, the alert red dot will disappear
INSERT NUMBER students have triggered a behavior alert. View Report
Will show for users makes “is admin role” if more than 1 student has triggered an alert
Will show for all other users if:
an alert is triggered for more than 1 student the user is assigned to in more than 5 classrooms the user is assigned to
if more than 1 student currently assigned to the user who is not assigned to a classroom the user has access to has triggered an alert
INSERT NUMBER students in INSERT CLASSROOM NAME have triggered an incident alert. View Report
Users will see the classroom alert if any student currently in their classroom triggered an alert (regardless of which classroom the incident was reported in).
If the user has an alert triggered for students in more than 5 classrooms they are currently assigned to, this message will not show. They will see the first message instead.
These users will not see the link to view the full report in the admin reports unless they have permission to view admin reports.
INSERT STUDENT NAME has triggered an incident alert. View Report
Will show if only 1 student the user is currently assigned to has triggered an alert.and the alert bell in the top header will start again from zero
Once the user clicks on the alert bell in top header, it will start again from zero and the red dot will disappear from the menu
The newest alerts will be shown at the top of the queue
The red alert will turn off once the user has clicked in to the Alerts tab or clicked on View report from inbox
Alert Admin Report
We will show the students who have triggered the incident alert based on the filter settings.
District
we will list all students who triggered the alert within the date range in all child accounts the user has access to
Region
We will show a tab for each selected region
we will list all students who triggered the alert within the date range in all of the selected region’s child accounts the user has access to
Building
We will show a tab for each selected building
we will list all students who triggered the alert within the date range in the selected building
Role
We will show a tab for each selected role
we will list all students assigned to team members with the selected role who triggered the alert within the date range in all of the buildings the user has access to.
Team Member
We will show a tab for each selected team member
we will list all students assigned to the selected team member who triggered the alert within the date range in all of the buildings the user has access to.
Student
We will show all selected students on one screen
we will list all selected students who triggered the alert within the date range.
Classroom Alerts
Design
Non admin with permission will see the number of unread alerts in the header alert bell
If the user has multiple classrooms with alerts, they will see the classroom selection popup
Only classrooms with alerts will show in the dropdown
Once they select the classroom, they will see the alert report for the selected classroom
On the classroom dashboard, we will add Alerts for non-admin with permission
Non-admin with permission will see the number of unread alerts next to the alert bell
Once non-admin with permission will click on Alerts bell or text to see the student’s alert page.
Once the user clicks on the Alerts bell or text, the bell will disappear and leaving behind the no alerts text
If the user clicks on the bell or text but there are no alerts, they will see the empty state
Business Rules
This bell and text will only show if the user has permission to Receive Alerts (under Behavior Support) AND if there is an active alert in the read or unread messages
We will show the newest unread alerts at the top of the list
An alert will be triggered based on the alert settings.
Once the user clicks Alerts, the alert red dot will disappear and the alert bell in the top header will start again from zero
Once the user clicks on the alert bell in top header, it will start again from zero and the red dot will disappear from the menu
The newest alerts will be shown at the top of the queue