Page Comparison

Please reach out to your Account Manager or the Rethink Support team at support@rethinkbh.com to enable EVV for your account in Rethink.

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1. Navigate to Company Account > Basic Information

   1. Navigate to the Name field & Update the Company Name to EXACTLY MATCH the Name in the HHAexchange

   2. Add Federal Tax ID same that is used for HHAexchange

   3. Add National Provider Identifier (NPI) same that is used for HHAexchange

   4. Navigate to the Medicaid ID field & add / update EXACTLY MATCH the Medicaid ID in the HHAexchange

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2) Staff Members -

1. Navigate to Staff Members > General Information

   1. Add National Provider Identifier (NPI) same that is used for HHAexchange

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2. Ensure the Medicaid ID # is populated for Staff Members who will be performing the services.

b. You can update the Medicaid ID # under Staff Member Profile > General Information > Medicaid ID

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Schedule Appointments in the Individual Calendar for the clients in Rethink’s website.

4) Ensure the Medicaid ID # for Client Funder is populated

Client Funder > select the desired funder > Add Insured’s ID

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5) Funders associated with appointments requiring EVV should have the EVV Verification Setting to HHAexchange

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