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titleCan I Clock In/ Out through the Rethink website on my desktop or mobile?

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titleANSWER
The Clock In/ Clock Out feature is currently only available on the Rethink Mobile App. We will provide an update once this feature is available on our web platforms.

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titleMy I have two Medicaid IDs for each location in my organization. What do I do?

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titleANSWER
In Company Account > Locations select Type = State License Number and add the Medicaid Id provided for the specific location.

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Ensure the clients (recipients) contain the correct location based on the Medicaid Id in the Client Profile > Location/ Facility to route them correctly to Tellus/NetSmart accounts

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