Page Comparison

Client Diagnosis Assignments

1. A diagnosis was added to a client’s active service line IF there was an authorization present with the same diagnosis and service line. (see example below).

Inactive and Active Auths apply.

F84.0 diagnosis assigned to Client Auth for service Early Intervention

F84.0 diagnosis was added to Client Service Line Early Intervention in the Client’s Profile.

2**. If a diagnosis was present in client record but not assigned to an authorization we added it to all service lines for that client.

•  Audit all client diagnosis assignments
•  Check that all diagnoses are added to the correct service line
•   Inactivate or delete any diagnosis as needed

Auditing Client Diagnosis Tip: Clean up client diagnoses assigned to service lines that are not needed. This is specific to #2** outlined in the table to the left.

See the video below for more details:

Company Account Referring Provider Assignments

We added Referring Providers to your company account IF they were added to a client diagnosis.

IMPORTANT:

1. Since users could add a Referring Provider using free text, there is a chance there could be multiple versions of the Referring Provider.

2. If there were duplicate referring providers previously set, the address for the Referring Provider will be updated to that last updated. So for example if I had “Dr. Konchar Address: 123 ABC Road, Updated a month ago” and another “Dr. Konchar Address: blank Updated: yesterday” blank address will be added to your system after feature launch.

In the sample below there are 2 versions for Referring Provider “A.Referring Provider 3”. One with an NPI and one without and the name was entered differently.

•  Review Referring Providers in your company account.
•  Check for different versions of the same provider.

IMPORTANT:

• The Referring Providers you inactivate may be connected to clients as well as client authorizations.

Check out our Auditing Tips Below:

TIP 1: Find client authorizations assigned to Inactive Referring Provider with existing appointments:

TIP 2: Find client authorizations assigned to Inactive Referring Provider with No Scheduled appointments

NPI Entries

Previously users could enter NPI’s without any validation

Update now includes NPI lookup to the NPIIS Registry

•  Check the NPI’s are valid right within your Rethink system.

We assigned a Referring Provider to any client authorization IF the client diagnosis had a connected Referring Provider with an NPI or First and Last Name.

If you have inactivated any Referring Providers at the company account then you will want to watch the Audit Tips in # 2 above.