Clinical FAQs

How can I find client profiles and specific client information?

Select the Client page to access client profiles. The information you access is determined by your assigned job title and permissions.

Clients and Client Info For Supervisors.

Client Filing Cabinet for Supervisors.

How do you sort programs authored by  your company or by a specific staff member?

When in the Program Library, select custom range to view company authored protocols. You may also sort by author using the search bar next to the custom range box.

How do I edit programs in the program library?

Editing a program in the program library is done by selecting the pencil icon next to the program.

Editing a program in the program library makes that edit for the entire company account, not just your individual client.

If I edit a program within the program library, it will turn into a new version of the program and be identified as a “custom program”. Searching for it any other way besides with keywords, would need to be done by filtering with the Custom Program checkbox.

If you want to edit a program for your client, first add it to your client and then make edits.

Can I make duplicates of programs in the Program Library?

To make duplicates, you will need to edit the program (noted above) as editing the program in the program library makes a duplicate of that program.

Making a second version of a program should only be done if you are changing some of the information from the original

NOTE: all areas of a program can be edited specific to the client once you add it to your Client’s Client Program Tab

Can I delete programs from the program library?

Rethink specific programs can not be deleted from the Program Library

Custom Programs, that your organization has created, can be deleted if a permission to do so was provided and only if the custom program is not being used with a client.

Question

Response

Self-Help Guide

How do I set up IOA data?

Use the copy program feature to duplicate the program then rename the program IOA. Supervisors will collect data within the IOA program and supervisees will collect data within the original program

How to duplicate a skill or behavior program.

How many prompt levels can I add in for opportunity based with prompts?

You are able to add in a maximum of 8 prompt levels.

How can I duplicate a skill goal?

Use the copy program feature.

How do I baseline individual targets?

Rethink’s BL feature allows users to collect baseline across the whole goal, not targets.  Individual BL data can be entered manually in the notes area when entering data.  In addition, users can take probe data for individual targets once in teaching data collection mode.

How do I add in phase change lines across multiple programs?

In Data Entry, users have the ability to add phase change lines across all programs or multiple programs by clicking on the Action button in the top right hand corner and then selecting Phase Change.

How do I view raw data for an individual program?

Raw data can be viewed from the Client Program tab or the Data Entry tab by selecting View Data. Open each target to see raw details.

Can I print a list of all skill and behavior goals?

Yes, this is available for skills and behaviors:

• For Skills: Select Client Program tab --> print >learning plan. 

• For Behaviors: Select view plan --> print->Behavior List (Basic)

Can I edit a program once data has been collected?

You are able to edit the procedure content information.  If you need to edit the data collection method or how a goal is being tracked (goal vs goal and objectives), you will need to use the COPY feature program and create a Duplicate.  Rename the Duplicate to indicate changes.

How do you set the criteria to decrease prompts?

Mastery criteria for prompt levels is the same criteria as set for the program. When you edit the program, choose the prompt that you want to count as correct.

Once mastery criteria is met for that prompt level either:

• The system will alert you and ask you to make a data decision and manually change the prompt level if desired (done so in the data entry tab). This is if automastery/auto fade is not turned on

• The system will automatically move to next prompt in the list if auto fade prompts is turned on for the program.

Can the direct staff see the program protocol during sessions?

Yes. The techs should select the gear button to the left of the program name on the mobile-app. This will allow them to view the program protocol.

If they access the website (desktop or mobile) they can view detailed client program and behavior support information.

Does the maintenance schedule I set in the program automatically prompt techs to collect data on the selected schedule?

Yes. A bell icon next to the target will show when data has not been collected for a target in maintenance for the identified length of time

How do you move a program from baseline to intervention?

Moving from baseline to intervention can be done in two places:

• The Data Entry tab on the website

• Within the program on the mobile app.

Prior to being able to move out of baseline, a program needs to have targets available. Targets are added in the Client Program tab of the website.

How do you move a program from future to current?

On the website, from the program itself within the Client’s Client Program Tab, select MOVE Program.

How do you include time-based prompts within a program protocol?

Edit a Client Program to include With Prompts. When creating the prompts, title the name and code of each prompt with the time delay. (e.g. Name of prompt: 3 second delay Code: 3s)

How do you add in the SDs for a specific target?

You can add an SD into the title of the target or write the SD for the program into the free text box under Exercise.

For example, the name of the target could be: “SD: What does a cat say? Meow”

How does the probe feature work?

The probe feature can be used as a pre/post test for an individual target

How do I manually master a target?

You can manually master a target on he main page of the program itself by hitting MASTER to the right of the target. This will require a date to be entered in.

How do you track frequency of spontaneous vs prompted mands?

Within the program library, create a custom manding program or use the “requesting” program already created by Rethink.

When editing the program for the client, set the data collection method to frequency. Create 2 targets (one titled spontaneous mands/requests and one titled prompted mands/requests).

Can you take anecdotal data on a skill?

Yes.  Use the lesson notes feature. Staff can add notes to a lesson as anecdotal notes.

How do you delete raw data and phase change lines?

Select the program, click VIEW DATA, scroll below the graph to view raw data. Select the raw data you would like to view, and use the delete button on the right side of the data to delete. This is the same for both skill acquisition programs and behavior support programs.

Note: You must have permissions to delete your own and a separate permission to delete other’s data

What items cannot be edited once data collection has begun?

Goal/Goal and Objective and Data Collection Type

Can you set the mastery criteria for skills across days?

Yes.

• For skill acquisition programs mastery criteria can be tracked for sessions or days

• For behavior plans, mastery criteria can be tracked for sessions, days, weeks or months

What types of chaining procedures are available for task analysis data collection?

Total Task, Backward Chaining, Forward Chaining

How can I backdate data?

Data can be backdated within the DATA ENTRY tab. Once there, select the program you wish to enter data. Use the red calendar icon to change the date for that program and hit save.

Can I print a datasheet?

Go to DATA ENTRY within the Client’s profile, select Actions, choose CREATE DATASHEET.

How do I get skill data to pull into a treatment report (i.e. progress report, re-auth., etc.)?

For skill data to be pulled into a treatment report, there are a few steps:

1. First, The template for said treatment report needs to be set up with accurate fields to pull in data (permissions to add/edit templates is required)

   1. Skill acquisition progress field on a template pulls in programs within the Current Tab of the Client’s Client Program section (these are goals that have data already collected)

   2. Recommended Skills field on a template would pull in goals that were placed in the Future Tab of the Client’s client program section (these goals are recommended but don't have data attached)

2. Second, the Clinicians then use that template to generate a report within the Funder Report tab of a client’s profile (permission to add/edit funder reports is required).

   1. Navigate to Funder Reports tab of a clients profile

   2. select the template to use

   3. Fill in those specific fields with start and end dates for data to be graphed within that timeframe

Option in the template for skill data to be pulled in:

Option in the template for skills recommended for the future:

How do I set up my Behavior Support Plan?

Guide on the "breakdown of the sections for the Behavior support plan” can be found here.

Can I enter baseline data for a behavior without entering raw data?

Raw baseline data does not need to be collected for a behavior support plan.

When creating the plan, in Step 5, you can put an average for the baseline data collected instead of entering in the raw details.

After this is added, be sure to move out of baseline when beginning to collect data on Rethink if you dont want to be collecting baseline data (all programs begin in baseline even if baseline averages were entered)

How can I duplicate a behavior goal?

Use the copy behavior feature.

Can you review behavior plans before the review date?

Yes. You can edit and make changes in the Behavior Notes section if needed. The red flag will not appear until the flag date.

Can you still take ABC data on a program even though you enter a start and end date in Step 2?

You can add on additional function, but cannot remove the originally identified function. If you need to, you can copy the program and edit the duplicate

How can I take data on multiple dimensions for a goal?

Create separate plans for each  dimensio.

Start by creating one plan, then use the COPY PROGRAM features to duplicate the program, and edit the data collection method for the second plan. Could be helpful to have the dimension type in the name of the plan (e.g. “Tantrum - Duration”)

How do I Unarchive a Behavior

Go to Behavior Support, Select the plan under View Plan after selecting “Archived” from the dropdown box. Click “unarchived” and then edit Step 5.

How do you include behavior support plans in a treatment report?

For behavior data/plans to be pulled into a treatment report, there are a few steps:

First, The template for said treatment report needs to be set up with accurate fields to pull in data (permissions to add/edit templates is required)

• Behavior reduction progress field pulls in behavior plans with data in the Behavior support section of a client’s profile

• Recommended behaviors pulls in behavior plans with step 1 completed, but no data collected

Clinicians then use that template to generate a report within the Funder Report tab of a client’s profile (permission to add/edit funder reports is required)

Option in template for behavior plans with data collected:

Option in the template to pull in behavior plans with no data collected for it:

Can you run weekly data analysis per client?

Yes. Create a daily data summary to view the raw data. Select DATA ENTRY within client profile. Select action button, and choose daily data summary and set your data range. Choose PDF as to view.

How do I view frequency by rate?

In analyze data and in a funder report, you’re able to adjust the filter and set it to rate/hour or rate/minute.

If you edit a program and move it back to the lesson library? What happens to that data?

That data, and data on any program you've ever collected data on, is viewable in Analyze Data.

Can direct staff/RBTs  make data decisions?

Yes, if the permission is provided. Account administrators can set “make data decisions” in staff roles.

What Assessments are offered within Rethink?

There are three free informal assessments. You can also complete the MNA and you can also purchase licenses to the VBMAAP.

Can we add other assessments to the Assessment tab?

No. You can add a copy of a completed assessment to the Client’s filing cabinet.

How do we complete the VBMAPP on Rethink

Licenses for the VBMAPP need to be purchased within the Company Account Tab (access to that area is a permission). There is a VBMAPP section where each individual license for a client can be purchased and then applied to the client’s Assessment Tab

If I continue/start a new session on my mobile device what date does the unsynced data reflect?

Data will be graphed based on the date the data was initially entered.  

Can you view lesson plans and behavior plans on the mobile app?

Use the GEAR icon next to the program name to view the lesson plan.

Will staff be notified that a data decision needs to be made on the mobile app?

Staff can view previous data on the app (using the gear icon next to the program), but data decisions are made via the website.

What all can be done/accessed on the mobile app?

The mobile app is for data collection. Staff can collect data on skill acquisition and behavior reduction programs, view plan details added by supervisors, view previous raw data and graphs, complete session notes, and verify appointments.

What interval data collection types receive notifications and are they visual, auditory, etc.

MTS program will have a visual notification.

What if I want to only collect interval data for part of the session?

Interval data collection types (partial, whole, MTS) have a setting that allows them to begin in the start or stop position.

Example: If it is set to begin in the STOP position then you have to start the interval when you want data collection/observation for that behavior or skill to begin.

If it begins in the START position, then the timer begins as soon as you begin collecting data for that session

You can start and stop an interval at any time thus allowing you to control how long you want to observe an individual behavior during the session.

You also can de-select the program/behavior entirely during the session thus not needing to start and stop (if you no longer want to collect data on a skill/behavior just del-select it from the first screen that allows for program selection).

Why does the data say 0 when I did not collect any data for that behavior during my session?

When certain types of programs are OPENED in a session on the mobile app, it will record as zero if you do not collect any data.

Examples:

Duration programs opened with no behavior collected, records as zero

Interval programs that were “started” or began in the start position with no data, records a zero

Frequency programs with no frequency records a zero

If you do not plan to record data on a behavior or skill, DO NOT OPEN the program for data collection. You can always add more programs throughout the session as appropriate.

Review the settings section of this document for understanding interval settings:

How do I set up parent access?

Set up company permissions under Role 5. (this may need to be done by your account administrator)

First, Enter the contact into the contact section of the client’s profile (if already added, edit the contact information). To invite a parent to use rethink, make sure the contact’s e-mail address is entered and check the create system login box at the bottom of the screen.

This allows an automatic email with a link to set up access sent to the contact. The contact has 48 hours to create an account (or else you can re-select the box noted above)

Can a parent have access to more than one child?

A contact must have a unique email address for each child’s account.

How do I set up parent goals?

Add the program to the client’s plan from the program library or duplicate a previously created program for the client.  Edit the program title to identify parent goal (i.e. Name of program is: Washing Hands – Parent Goal).

How do parent’s log in?

Parents need to be invited (by provider) through rethink, They are automatically sent a link via email. Thery should click link in email within 48 hours. Complete registration. Create username and password.

Parents/Caregivers have the permissions set in Role 5

How do parent’s navigate their child’s Rethink profile?

See the attached cheat sheet for parents.

When creating Client Report Templates, and using the default builder options (e.g., text area, text input, etc.), are there character limits for these areas?

There are not. For the default builder options, including text areas, text inputs, select, checkboxes, and radio buttons, there are no character limitations.