Rethink Electronic Visit Verification via Sandata

Learn how to complete the required set-up items for Sandata EVV functionality.

 

Obtaining your Sandata credentials

Description

Good To Know!

Obtaining your Sandata credentials

Description

Good To Know!

1

STEP 1:

  • Email or call Sandata Call Center to register your request to use Rethink as your “Provider Choice System” for EVV and obtain your AltEVV credentials.

  • When asked for Vendor contact details, provide the following:
    Vendor: Rethink
    EVV Vendor Contact Name: Rethink Support
    EVV Vendor Contact Number: 877.988.8871 option 4
    EVV Vendor Contact Email: support@rethinkbh.com
    EVV Product Name: Rethink Behavioral Health

  • Sandata Call Center contact information: 844-289-4246 or coaltevv@sandata.com

  • Register for Provider Choice Training here

Following is a sample of document that you will receive from Sandata after requesting AltEVV credentials.