Alerts | Incident Reports | Behavior Suite

Design

• On the main dashboard, we will add Alerts to the menu for admin

• Team members with permission will see the number of unread alerts in the header alert bell

• Admin users with unread alerts will have a red dot notification next to the Alert menu

• Once they click on Alerts in the menu or the bell in the header they will see the student’s alert page.

• Once the user clicks on the Alerts section or clicked on View report from inbox the red dot will disappear

• Alerts can be deleted in the inbox by clicking on the clear button. This will clear the notification only. The alerts will remain on the relevant report.

Business Rules

• This menu option will only show if the user has permission to Receive Alerts (under Behavior Support) AND if there is an active alert in the read or unread messages

• We will show the newest unread alerts at the top of the list

• An alert will be triggered based on the alert settings.

• Once the user clicks Alerts, the alert red dot will disappear

• INSERT NUMBER students have triggered a behavior alert. View Report

  • Will show for users makes “is admin role” if more than 1 student has triggered an alert

  • Will show for all other users if:

    • an alert is triggered for more than 1 student the user is assigned to in more than 5 classrooms the user is assigned to

    • if more than 1 student currently assigned to the user who is not assigned to a classroom the user has access to has triggered an alert

• INSERT NUMBER students in INSERT CLASSROOM NAME have triggered an incident alert. View Report

  • Users will see the classroom alert if any student currently in their classroom triggered an alert (regardless of which classroom the incident was reported in).

  • If the user has an alert triggered for students in more than 5 classrooms they are currently assigned to, this message will not show. They will see the first message instead.

  • These users will not see the link to view the full report in the admin reports unless they have permission to view admin reports.

• INSERT STUDENT NAME has triggered an incident alert. View Report

  • Will show if only 1 student the user is currently assigned to has triggered an alert.

• The newest alerts will be shown at the top of the queue

• The red alert will turn off once the user has clicked in to the Alerts tab or clicked on View report from inbox

Design

• In Reports, we will add a new section for Alerts

• Clicking this section or on View report in Rethink Inbox will produce a list of students who have triggered the incident alert, the number of incident alerts triggered, and the date the alert was last triggered.

• Clicking on the number of alerts will expand the report to show the date and time each incident alert was triggered, as well as the rule for the alert.

• Clicking on View details will take the user to that student’s alert report (in behavior support)

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• If no alerts were triggered within the selected date range, we will show a message stating this.

Business Rules

• We will show the students who have triggered the incident alert based on the filter settings.

• District

  • we will list all students who triggered the alert within the date range in all child accounts the user has access to

• Region

  • We will show a tab for each selected region

  • we will list all students who triggered the alert within the date range in all of the selected region’s child accounts the user has access to

• Building

  • We will show a tab for each selected building

  • we will list all students who triggered the alert within the date range in the selected building

• Role

  • We will show a tab for each selected role

  • we will list all students assigned to team members with the selected role who triggered the alert within the date range in all of the buildings the user has access to.

• Team Member

  • We will show a tab for each selected team member

  • we will list all students assigned to the selected team member who triggered the alert within the date range in all of the buildings the user has access to.

• Student

  • We will show all selected students on one screen

  • we will list all selected students who triggered the alert within the date range.