Visit Edit Reason Codes | |
Code | Description |
200 | Phone number did not link to the Member |
201 | Member won't let attendant use phone |
202 | Member doesn't have a phone in home |
203 | Phone in use by Member or individual in Member's home |
204 | Member received services outside of the home |
205 | Member's phone line not working (technical issue or natural disaster) |
206 | Member requested to change/cancel scheduled visit; or the scheduled visit has been cancelled due to the Member’s services being suspended |
207 | Address did not link to the Member (GPS) |
208 | Attendant failed to call in |
209 | Attendant failed to call out |
210 | Attendant failed to call in and out |
211 | Attendant called in to or out of the EVV system early or late |
212 | Attendant's identification number (s) does not match the scheduled shift or task discrepancy/task does not match plan of care |
213 | Attendant entered invalid fixed location device code(s) |
214 | Attendant failed to report to Member’s home |
215 | Fixed location device on order or pending placement in the home |
216 | Fixed location device malfunctioned |
217 | Attendant unable to use mobile device |
218 | Attendant unable to connect to internet or EVV system down |
219 | Data Entry Error |
220 | Agency unable to provide replacement coverage (no show, no replacement) |
221 | Timesheet Received |
222 | Other |
Visit Edit Action Taken | |
Code | Description |
11 | Confirmed visit with outside entity and documented |
12 | Confirmed with the Member or the Member’s family member/representative and documented (this service cannot be billed) |
13 | New attendant assigned to Member |
14 | Visit rescheduled |
15 | Service(s) cancelled or suspended until further notice |
16 | Updated Member’s address and documented |
17 | Updated Member’s phone number and documented |
18 | Changed verification collection method and documented |
19 | Timesheet received and signed by supervisor |
20 | Mutual Case/ or Cluster Case/ or Live-in Case |
21 | Change in schedule |
22 | Unverified visit; this service cannot be billed |
23 | Supervisor approved change |
24 | Timesheet Verified |
25 | Other |