Alerts | Incident Reports | Behavior Suite

Design

• On the main dashboard, we will add Alerts to the menu for admin

• Team members with permission will see the number of unread alerts in the header alert bell

• Admin users with unread alerts will have a red dot notification next to the Alert menu

• Once they click on Alerts in the menu or the bell in the header they will see the student’s alert page.

• Once the user clicks on the Alerts section or clicked on the alert bell, the red dot will disappear and the number in the bell will start from zero

• If the user clicks on the bell or on alerts in menu but there are no alerts, they will see the empty state

Business Rules

• This menu option will only show if the user has permission to Receive Alerts (under Behavior Support) AND if there is an active alert in the read or unread messages

• We will show the newest unread alerts at the top of the list

• An alert will be triggered based on the alert settings.

• Once the user clicks Alerts, the alert red dot will disappear and the alert bell in the top header will start again from zero

• Once the user clicks on the alert bell in top header, it will start again from zero and the red dot will disappear from the menu

• The newest alerts will be shown at the top of the queue

Design

• In Reports, we will add a new section for Alerts

• Clicking this section or on View report in Rethink Inbox will produce a list of students who have triggered the incident alert, the number of incident alerts triggered, and the date the alert was last triggered.

• Clicking on the number of alerts will expand the report to show the date and time each incident alert was triggered, as well as the rule for the alert.

• Clicking on View details will take the user to that student’s alert report (in behavior support)

• If no alerts were triggered within the selected date range, we will show a message stating this.

Business Rules

• We will show the students who have triggered the incident alert based on the filter settings.

• District

  • we will list all students who triggered the alert within the date range in all child accounts the user has access to

• Region

  • We will show a tab for each selected region

  • we will list all students who triggered the alert within the date range in all of the selected region’s child accounts the user has access to

• Building

  • We will show a tab for each selected building

  • we will list all students who triggered the alert within the date range in the selected building

• Role

  • We will show a tab for each selected role

  • we will list all students assigned to team members with the selected role who triggered the alert within the date range in all of the buildings the user has access to.

• Team Member

  • We will show a tab for each selected team member

  • we will list all students assigned to the selected team member who triggered the alert within the date range in all of the buildings the user has access to.

• Student

  • We will show all selected students on one screen

  • we will list all selected students who triggered the alert within the date range.