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Alerts are triggered by account settings & keep users informed in real-time about anything that might be of concern. For example, a student triggered an alert for lack of progress or involvement in a physical altercation.

Design Link:

Overview

User Story

  • As an educator viewing the inbox, I want to see the type of each alert so that I have a clear picture of the student’s needs.

UI

  • The user clicks the Alerts tab in the inbox.

  • The Alerts tab will be underlined and blue to indicate current tab

  • Alerts messages will be shown in both the Alerts inbox tab and the All inbox tab.

  • The type of each alert will be on the top heading line of each alert message:

    • Behavior Tracking Alert

    • Point System Alert

    • Upcoming Behavior Plan Reviews

    • Missed Behavior Plan Reviews

    • Total Incidents

    • In-School Suspension

    • Out-of-school Suspension

    • MTSS Upcoming Plan Reviews

    • MTSS Missed Plan Reviews

    • Upcoming Behavior Contract Reviews

    • Missed Behavior Contract Reviews

Acceptance Criteria

  • Given I am a user with permission to read/send messages OR approve report OR receive alerts AND I have the MTSS-Intervention component, I will see the Alerts tab underlined and in blue when I click the Alerts tab in the inbox.

  • Given I am a user with permission to read/send messages OR approve report OR receive alerts AND I have the MTSS-Intervention component, I can click the Alerts tab to see all Alerts.

  • Given I am a user with permission to read/send messages OR approve report OR receive alerts AND I have the MTSS-Intervention component, I can switch between tabs easily and quickly without any delays or errors.

  • Given I am a user that wants to view Alerts messages in the inbox, then I will be able to find Alerts messages in both the All tab and the Alerts tab in the Inbox.

  • The Alert inbox messages will follow the format:

    • Alert type in the first heading line

    • STUDENT NAME in the second line

    • STUDENT NAME and ALERT CRITERIA in the third line

  • Given I am a user viewing the Inbox and I have at least 1 unread Alerts message, I will see a red dot next to the Alerts tab

  • Given I am a user viewing the Alerts tab and I DO NOT have at least 1 unread message, I will NOT see a red dot next to the Alerts tab

  • Given I am a user viewing a message in the Alerts tab and I have not yet clicked to read the message, I will see a red dot next to the message

  • Given I am a user viewing a message in the Alerts tab and I have read all messages in the Alerts tab, I will not see a red dot next to the messages

  • Given I am a user viewing the Alerts tab and I have NO messages (read or unread), I will see the empty state (Need an empty state for Alerts)

  • Given the ADMIN user has set up the Alerts inbox messages in the Account Settings, then the educator user will receive the Alerts inbox messages for when a student triggers an alert for a given alert category.

  • The Alerts tab should be displayed in chronological order with the most recent at the top.

  • We will show the following to denote the time the item has been in the inbox.

    • m means minutes ---Example: 2m

    • h means hours ---Example: 1h

    • d means days---Example: 4d

    • w means weeks ---Example 10w

    • y means year---Example 1y

User Story

  • As an educator viewing the Alerts area, I want to remove Alerts, so I can focus on the Alerts I still need to view. (Also need to show when something is removed how it effects the All Tab)

UI

  • The user clicks “Read All” to remove the red dot next to an Alert notification or message.

  • The user clicks “Clear Alerts” in the top right corner of the inbox to remove all alerts from the alerts tab and all tab.

  • The user will see a warning message in the inbox area about Clearing Alerts.

  • The user clicks the Clear All button to remove all Alerts notifications and messages from the Alerts tab and All tab.

  • The user clicks the Cancel button to keep all Alerts notifications and messages in the Alerts tab and All tab.

  • The user clicks the grey “Clear” on a specific message in the inbox to remove the Alert notification or message from the Alerts tab and the All tab.

Acceptance Criteria

  • Given admin user has r

User Story

  • As an educator viewing the Alerts area, I want to view the details of an alert, so I understand the student issues and take the necessary action to resolve the alert.

UI

Acceptance Criteria

  • Given admin user has r

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