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For anyone of which the user has access, they can message. So, as a therapy provider, you can message with other providers in your organization as well as parents. Parents can message with providers of which they have access to.  For messaging, you can create as large of group message as you like (but remember to be mindful and only message people that should be in the conversation 🥰 )

Who has access to using live video calling?

Users with a therapy provider account can now make live video calls in the communication center within the mobile app or in the web app. Parents cannot live video call therapy providers so that providers are not disturbed while they are providing services to other clients. 

Similar to live calling with Facebook, Snapchat or Slack, this is a direct call with no waiting room.

What devices does video calling work on? 

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