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1. Please reach out to your Account Manager or @support@rethinkbh.com to enable EVV for your account in Rethink.

   1. In you email, please provide the Zip Code that is associated with your Company in Tellus.

   2. You can find this under Billing Provider section on the left in your Tellus portal.
      

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2. Funders associated with appointments requiring EVV should have the EVV Verification Setting to Tellus

   1. Navigate to Company Account > Funders > Medicaid > [Edit]

   2. Select ‘Tellus’ as a value for Electronic Visit Verification
      

      

      *Please note that you will see the Electronic Visit Verification field only when EVV is turned ON for your account (Step 1)

3. Users Clocking In/ Clocking Out should have Verify Appointments permission

   1. Navigate to Company Account > Roles > Edit Permissions > Scroll to Scheduler Permissions > Ensure or Check the Verify Permissions is checked
      

      

4. Schedule Appointments in the Individual Calendar for the clients in Rethink’s Web platform

5. Download the latest version of the Rethink BH app on your platform.

   1. Download from the App Store

   2. Download from Google Play

6. Ensure that Location Services is turned on for the mobile device that before rendering a Service requiring EVV

   1. iOS Device: Settings > Privacy > Location Services > Rethink App > While Using the App
      

      

   2. Android Device:
      Location Services guide for Android Devices - https://support.google.com/accounts/answer/3467281?hl=en
      *Please note that if Location Services are not turned on the device, the geo-location will not be captured upon Clock-In and Clock-Out of Appointments

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