Page Comparison

Identify if staff will be entering programs in addition to their normal job responsibilities or if they will be given additional time, if so how much?

• Entering client programming takes, on average 2-4 hours/client

Create a plan for stopping previous data collection system. Will this be a hard stop date How will data be saved and pulled for sequential authorization and data analysis?

Have information from Funders on what is required in a Treatment Plan to be able to build and customize your report templates

Have your “content area expert” guide staff to Rethink’s Self-Help Center

• Have content area experts regularly solicit questions from staff regarding clinical features

• If questions cannot be answered by content area expert or Self-Help Center, content area expert(s) reach out to your Implementation Manager

Designate a System Administrator that will become the company’s Rethink Expert

Identify key members of your company’s implementation team that have knowledge and can make decisions on set up components specific to:

• Funder Contract Requirements which include Session note requirements

• Funder Billing Codes, Funder Rules, Rates

• Client Policy and Authorization Data

• Billing Reporting Needs

• Payroll Reporting Needs

• Scheduling Specific Set Up Needs such as Role and Permissions as well as other settings that will be geared toward your business operational needs

Identify Billing/Funder Set Up ‘expert’ who knows:

• Your service lines/specialty of services needed for reporting

• Your billing codes, rates & funder billing rules

Identify Staff HR/Payroll ‘expert’ who knows:

• Your desired pay codes & needs for payroll reporting

• Company and staff credentials for both tracking & billing requirements

Identify Client Set Up ‘expert’ who knows:

• Client general demographic information, availability, client policy information, diagnosis, and authorization needs

Rethink’s Practice Management Implementation process includes an Account Set Up Call, Company Set Up Call, Staff and Client Set Up Call, and an Optional Q&A (We have Self-Guided Modules in place of these calls, if desired)

• We have Self-Guided Modules for Scheduling and Reporting

Rethink uses Zoom for all customer meetings

• Need to be able to log into Zoom calls, have adequate microphone & speaker for these calls, and be able to share their screen, if needed

All Key key implementation Team Members team members should plan to attend the appropriate calls

The Provider’s Implementation provider’s implementation team members should plan to block time and resources until the system is set up and ready for use

• Time can vary depending on how much data the customer has