Happy Monday! The TheraWe engineering team has been busy over the last two weeks to resolve, and also make enhancements based on feedback from our customers. If you would like to provide feedback for improvements in the young platform, we are open! Please submit via this link.
Please use this as an opportunity to update your iOS or Android mobile apps.
Highlights:
Improvement 1: Upgraded iOS notifications with iOS 14 to re-enable push notifications for messages and live video calling
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Providers ability to login directly on iOS and Andriod Android with their Rethink Behavioral Health login (Facebook to Facebook Messenger-style integration)
Displaying of email addresses in the Communication Center for providers to better find members they want to message with
The ability for multiple users to be in one video call and screen share (up to 10 users, all devices or web)
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Email notification for caregivers and therapy providers new messages from the Communication Center (with a setting to toggle off email notifications)
Improving the ability to view and save PDFs on the mobile app for parents and caregivers
The ability for providers to self-service bulk invites for caregivers/parents via the TheraWe platform
Improved ability to select the type of media being attached between Caregiver Training or General Updates (see image below)
We appreciate your partnership as we work to improve caregiver engagement with every release.
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