On rare occasions when downloading appointments to the Rethink App, there have been reported issues that result in the appointment date and time not displaying correctly. Users have reported seeing duplicate appointments on the website after taking action on these appointments.
...
| Info |
|---|
Mobile Browser>open appointment>Appointment ID is displayed under appointment status |
...
Good to Know: If an appointment id is generated after the user takes action on an appointment that is part of a series THEN both series ID and appointment ID will display.
...
| Info |
|---|
In Appointment list Search by date range and client or staff>refer to Appointment ID column |
| Info |
|---|
Data may still be collected by selecting the “Collect Data” option on the Main Menu |
...