This resource will review ACCESSING individual clients and their CLIENT INFORMATION tab.
EDITING information within their profile requires a permission. To review editing areas of the client information tab for overall set up, see Client Profile Set Up
Accessing Clients
When using Rethink to view individual clients or complete any clinical tasks for an individual client (i.e. programming, data collection or report writing), you will start within the Clients tab
The clients listed on the landing page and what level of engagement you have with a Client’s individual profile is based on permissions provided within your Role.
On this landing page you’ll:
Use the search filters to search for clients
Select their name as the hyperlink to enter into their profile
If a client IS NOT listed on the landing page, this may be due to several reasons (e.g. permissions, client not directly assigned to you, client profile is inactive, etc.). Contact your administrative staff if needed.
Once in a Client’s profile, a new set of tabs will populate. The content in those tabs is specific to the client.
Moving between clients from this page can be done within the drop-down option in the top left corner.
Client Information Tab
The CLIENT INFO tab within a client’s profile provides different options specific to the client’s information.
Refer to the resource above to edit any information within this tab
Client DEMOGRAPHICS
The client demographics section is the information provided when the client was inputted into Rethink. Here is where demographic information specific to the client can be added, edited, or deleted based on permissions.
Client NOTES
The notes section within the client info tab is where notes can be placed specific to a client. These are considered anecdotal notes in a notebook/post-it note. Access to this section also requires a permission.
ADDING, EDITING, and DELETING notes are all individual permissions provided to staff
New notes DO NOT provide a notification to staff members
Refer to the resource above for more information on Client Notes
Client CONTACTS
The contacts section is where parents or caregivers for the client may be listed and new/additional contacts can be added.
Contacts may have been inputted when the client was originally added to Rethink or can be added at a later time from this page.
See resource above for more information on adding contacts
See Copy of Setting Up Rethink for Parent Use for additional tips on parent/caregiver permissions when using Rethink
Client DIAGNOSIS
Client diagnosis is available for VIEWING, ADDING, and/or EDITING within this section.
Permissions are needed for this section and may be completed by your leadership team
See resource above for more information on adding a diagnosis to a client’s profile
Client FUNDERS
Client funders are available for VIEWING or ADDING within this section.
Funders are needed to be added for running funder reports within the client’s profile
See resource above for more information on adding funders to a client’s profile
Client REFERRING PROVIDERS
See resource above for more information on adding referring providers to a client’s profile
Client AUTHORIZATIONS
See resource above for more information on adding authorizations to a client’s profile
Client STAFF ASSIGNMENTS
Staff can be assigned to clients in two locations:
Client landing page via the lightning bolt paired with the client
Within the staff assignment section of their profile
