Alerts (Incident Reports)

Design

• On the main dashboard, we will add Alerts to the menu for admin

• roles 4-7 will receive alerts to their inbox on Rethink and to their school email if they choose to in the incident alert settings

• Unread alerts will have a red dot notification next to the alert until it is clicked on or the report is viewed

• If there are no unread messages, we will show the text “You have no unread alerts or messages”

• Users will see a message that states one of the following:

“INSERT NUMBER students have triggered an incident alert. View Report.”

• Clicking View Report opens the report in the alert area listing the number of incident alerts triggered and the date the alert was last triggered in the past 30 days for all students who have triggered an alert in the past 30 days.

  • Clicking on the number of alerts for a student will expand the screen to show each instance where an incident alert was triggered.

  • Clicking View details will take the user to that student’s alerts report in Behavior Support.

“INSERT NUMBER students in INSERT CLASSROOM NAME have triggered an incident alert. View Report.”

• Clicking View Report will take the user to the classroom alert page.

“INSERT STUDENT NAME has triggered an incident alert. View Report.”

• Clicking View Report will take the user to the student’s alert page.

• Alerts not yet clicked on by the user will show under Unread. Alerts clicked on by the user will show under Read.

• Alerts can be deleted by clicking on the delete button. This will delete the notification only. The alerts will remain on the relevant report.

Business Rules

• This box will only show if the user has permission to Receive Alerts (under Behavior Support) AND if there is an active alert in the read or unread messages

• We will show the newest unread alerts at the top of the list

• An alert will be triggered based on the alert settings.

• Once the user clicks View Report, the alert red dot will disappear

• INSERT NUMBER students have triggered a behavior alert. View Report

  • Will show for users makes “is admin role” if more than 1 student has triggered an alert

  • Will show for all other users if:

    • an alert is triggered for more than 1 student the user is assigned to in more than 5 classrooms the user is assigned to

    • if more than 1 student currently assigned to the user who is not assigned to a classroom the user has access to has triggered an alert

• INSERT NUMBER students in INSERT CLASSROOM NAME have triggered an incident alert. View Report

  • Users will see the classroom alert if any student currently in their classroom triggered an alert (regardless of which classroom the incident was reported in).

  • If the user has an alert triggered for students in more than 5 classrooms they are currently assigned to, this message will not show. They will see the first message instead.

  • These users will not see the link to view the full report in the admin reports unless they have permission to view admin reports.

• INSERT STUDENT NAME has triggered an incident alert. View Report

  • Will show if only 1 student the user is currently assigned to has triggered an alert.

• Once the user has viewed the report, this alert will show under Read alerts.

Design

• In Reports, we will add a new section for Alerts

• Clicking this section or on View report in Rethink Inbox will produce a list of students who have triggered the incident alert, the number of incident alerts triggered, and the date the alert was last triggered.

• Clicking on the number of alerts will expand the report to show the date and time each incident alert was triggered, as well as the rule for the alert.

• Clicking on View details will take the user to that student’s alert report (in behavior support)

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• If no alerts were triggered within the selected date range, we will show a message stating this.

Business Rules

• We will show the students who have triggered the incident alert based on the filter settings.

• District

  • we will list all students who triggered the alert within the date range in all child accounts the user has access to

• Region

  • We will show a tab for each selected region

  • we will list all students who triggered the alert within the date range in all of the selected region’s child accounts the user has access to

• Building

  • We will show a tab for each selected building

  • we will list all students who triggered the alert within the date range in the selected building

• Role

  • We will show a tab for each selected role

  • we will list all students assigned to team members with the selected role who triggered the alert within the date range in all of the buildings the user has access to.

• Team Member

  • We will show a tab for each selected team member

  • we will list all students assigned to the selected team member who triggered the alert within the date range in all of the buildings the user has access to.

• Student

  • We will show all selected students on one screen

  • we will list all selected students who triggered the alert within the date range.

Design

• The classroom/group alerts will live in the Behavior Reports area - right before Incidents.

• The user may click on Past 30 days to change the date range.

  • They will see the pre-set options of:

    • Today

    • Yesterday

    • Past 7 Days

    • Past 30 Days

    • Past 90 Days

    • Past Year

  • Alternatively they may enter a custom date range by clicking two dates as a start and end date on the calendar.

  • Once the date range has been changed, we will see this reflected on the report (in place of the text Past 30 Days).

• The top of the report will show the number of students who have triggered an alert within the selected date range

• The body of the report will list the alert criteria for incidents, the number of students who triggered the alert within the date range, the number of times the alert was triggered within the date range, and the date the alert was last triggered within the date range

• Clicking the arrow will expand the alert to show the name of each student who triggered the alert within the date range, the number of times that student triggered the alert within the date range, and the date the alert was last triggered by the student within the date range.

• Clicking on the the student will take the user to that student’s alerts page.

• If no alerts were triggered within the selected date range, we will show a message stating this.

Business Rules

• Users with permission to View Reports will have access to this area.

• Date range cannot be in the future.

• The default date range will be Past 30 Days.

• We will sort the students alphabetically by last name, but will display the names like FIRST NAME LAST NAME.

• We will only show alerts for students currently assigned to the classroom.