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Users with permission have the ability to see any appointment and/or session note activity history at the appointment level.
In company account>Roles choose the new permission “View Audit Trail”
The Audit Trail Table includes the following columns:
Appointment ID
Action
Modification Date
Modified By
Modified field names
Old Values
New Values
A new record will be added to the Audit Trail table when any of the following actions are completed:
Create Appointment
Modify Appointment
Verify Appointment - Staff
Verify Appointment - Parent
Create Session Note
Modify Session Note
| Feature | Description | Good to Know |
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1 | Create Appointment Record | When an appointment is created the user will see the following details in the audit trail record: Appointment ID: This is needed for troubleshooting and investigation Action: Create Appointment Modified By: user who made the action related to the appointment Modification Date: The date and time when this appointment was created Modified Field: All field values in the appointment after it was created Old Values: No values will display New Values will reflect all fields that are present in the appointment
An option to show more detailed changes can be clicked on to display all field values included in the record. | The following fields will also be included: Client ID: The ID of the client the appointment is linked with (if applicable) Staff ID: The ID of the staff the appointment is linked with EVV Status (if the appointment is connected to an EVV Funder)
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2 | Modify Appointment Record | When an appointment is modified the user will see the following details in the audit trail record. Appointment ID: This is needed for troubleshooting and investigation Action: Modify Appointment Modified By: user who modified the appointment Modification Date: The date and time when the appointment was modified Modified Field: All field values that were modified Old Values: Previous field value prior to the update New Values: New field value that was updated
| Appointment modifications that will create an audit record: Update any field value Edited Staff Verification appointment status is updated appointment type is changed appointment series is updated system creates new appt id for an appointment that was part of a series appointment canceled appointment rescheduled
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3 | Staff Verification Record | Action: Verify Appointment- Staff
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4 | Parent Verification Record | Action: Verify Appointment- Parent
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5 | Create Session Note Record | When a session note is created the user will see the following details in the audit trail record: Appointment ID: This is needed for troubleshooting and investigation Action: Create Session Note Modified By: user who created and saved the session note Modification Date: The date/time when session note was created Modified Field: All field values present in the session note Old Values: No values will display New Values will reflect all fields that are present in the appointment
| The following fields will always be included: |
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6 | Modify Session Note Record | When a session note is modified the user will see the following details in the audit trail record: Appointment ID: This is needed for troubleshooting and investigation Action: Modify Session Note Modified By: user who made the action related to the appointment Modification Date: The date and time when this session note was modified Modified Field: All field values the user modifed Old Values: Previous value before user updated the field New Values will reflect the new value user entered for the respective field
| The following actions will result in the system creating a Modify Session note record: Fields in the session note are modified Session note is submitted after it was saved as a draft A previous session note is restored The session note is Marked as Reviewed A different session note template is chosen and completed The session note is deleted The session note is auto saved and user navigates to another area of the site
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7 | Global Lock Value Displays in Audit Record | There are two reasons why the Global Lock field will display in the audit record: The user with global lock permissions was able to make changes during the global lock period The user with non global lock permissions was given an exception during the global lock period
User will see a True Value to reflect that the action was taken within a Global Lock period. | |
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