Mobile App: Session Note Syncing and Improved Messaging
These enhancements will provide the following to Rethink App Users:
1.Users will have better visibility from the Rethink APP to know if a session note is completed or saved as a Draft on the website. 2.Users will receive clearer messaging after attempting to sync a session note from the App when there is already a note saved on the website. 3.Users will receive clearer messaging after syncing a session note from the App when there is already a draft note saved on the website. |
Scenario | Improvement | Previous |
|---|---|---|
Session Note saved on website when user downloads appointment on APP
| App clearly informs user that the session note is complete and provides direction to go to the website to view if needed. 
| |
Draft Session Note saved on website when user downloads appointment on APP | User sees message that there is a DRAFT session note completed on the website and provides direction to go to the website to view if needed.
| No Messaging: App did not recognize draft session notes |
Session Note saved on website AFTER user downloads appointment on APP or in offline mode | User sees message that there is already a note saved on the website. ** Any verifications will sync if there are no verifications already saved on the website. ** Collected Data will sync
| User received a Sync successful message, but the session note did not sync. Any collected data or verifications did sync and will continue to sync. |
Draft Session Note saved on website AFTER when user downloads appointment on APP or in offline mode | After Syncing user sees message the note will sync but it will replace the Draft Session Note saved to the website.
| App did not recognize draft session notes, no message received although the completed note did sync and replace the Draft session note. |