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UPDATE 3/11/22: Rethink has added functionality to the Website application. This feature was previously only available on the Rethink App.

...

Staff will be BLOCKED from taking any actions on appointments tagged as “No Authorization”.

Staff will be ALLOWED to take actions on appointments tagged as “No Authorization”

Info

How will staff or parents know they cannot take action on an appointment with NO authorization?

User/Action

Website (As of 3/1/22)

Rethink App

Staff

In the appointment details screen when user hovers over staff, parent or principal (if applicable) verification they

Hovers over verification options in appointment detail screen.

Staff will see message:

You are unable to verify this appointment due to this client currently lacking authorization. Please contact your admin to add an authorization.

Image Added

When user opens their appointment from the calendar menu on app,

there

user will

be a

see message:

You are unable to verify this appointment due to this client lacking authorization. Please contact your admin to add an authorization.

Image Modified
Parent

Staff clicks on Session Note Tab

Staff will see message:

“You are unable to complete a session note for this appointment due to this client currently lacking authorization. Please contact your admin to add an authorization”

Image Added

Info

What appointments are included as No Authorization?

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