UPDATE 3/11/22: Rethink has added functionality to the Website application. This feature was previously only available on the Rethink App.
How can I enable this feature?
Go to Company Account>Scheduling
Scroll Down to the setting: “Allow users to verify billable appointments with No Authorization”.
 | Staff will be BLOCKED from taking any actions on appointments tagged as “No Authorization”. |
 | Staff will be ALLOWED to take actions on appointments tagged as “No Authorization” |
How will staff or parents know they cannot take action on an appointment with NO authorization?
User/Action | Website (As of 3/1/22) | Rethink App |
|---|---|---|
Staff Hovers over verification options in appointment detail screen. | Staff will see message: You are unable to verify this appointment due to this client currently lacking authorization. Please contact your admin to add an authorization. 
| When user opens their appointment from the calendar menu on app, user will see message: You are unable to verify this appointment due to this client lacking authorization. Please contact your admin to add an authorization.  |
Staff clicks on Session Note Tab | Staff will see message: “You are unable to complete a session note for this appointment due to this client currently lacking authorization. Please contact your admin to add an authorization”  | |
What appointments are included as No Authorization?
Any billable appointment that has “No Authorization” added to the service and billing code in the appointment detail.
Appointments will be tagged with “NO” Authorization when:
Appointment Series are scheduled with NO End Date or with a later end date than the Authorization end date.
Authorization dates are modified and result in existing appointments being disconnected from the authorization.
What appointments are NOT included as No Authorization?
IF a funder service is set up to bypass the authorization feature.
