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| Warning Message | Description | Action Taken by Rethink System | Action Needed by User |
|---|---|---|---|
"This change will result in existing appointments falling outside the authorized dates. These appointments will display orange in color on the calendar and are listed below" | Changes made to the Auth Dates will result in existing appointments falling OUTSIDE the new authorization period. Scenario: Auth Date was for 1/1/2018-1/31/2018 End Date is changed to 1/16/18 There are existing appointments for the time period 1/17/18-1/21/18. | If you "Save" the system will: Tag the appointments that no longer fall within the authorization date as "No authorization" and they will be Orange in Color on the scheduler. For this example the appointments dated 1/17-1/21/18 will now be orange on the staff calendar and be tagged as No Authorization.
| Create a new authorization and reconnect the appointments 1/17-1/21/18 to the new authorization. *note: if the final authorization has not been received then a "pending" auth can be entered. to learn how click here. |
"This change will result in existing appointment(s) exceeding the authorized units. Scheduling Rule "Appointment Exceeds Authorized Hours" is "Do Not Allow" | This warning is informing you the changes made to the # of Auth units will result in existing appointments exceeding the new authorized units. You will NOT be allowed to SAVE | System will not allow you to save changes since the Scheduling Rule is set to "Do Not Allow". | You may need to review the scheduled hours for this client and service to determine if modifications are needed. |
"This change will result in existing appointment exceeding the authorized units" Scheduling Rule "Appointment Exceeds Authorized Hours" is "Warn and Allow" or "ALLOW" | This warning is informing you the changes made to the # of Auth units will result in existing appointments exceeding the new authorized units. You will be allowed to SAVE | If you SAVE: Rethink system will Any appointments that Exceed the Authorized Units will display pink in color and will be tagged as "Exceeds Hours". | When running billing export check the validation column to identify the appointments that exceed the authorized amount to avoid overcharging your funder. |
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