Incident Alerts | Account Settings | Incident Reports | Behavior Suite

Owned by Jennifer Bessette (Unlicensed)
Last updated: Jul 12, 2022 by Kara Michelle Liu
3 min read

We need the ability to set alert criteria for incident reports. This will flag students who may be at risk for administrator and educator review.

User Stories:

  • As a district admin, I want to set district-wide criteria to alert me when students are at risk, so I can ensure we identify students quickly & consistently

  • As a user, I want to view the alert criteria, I can understand what signifies a student might be at risk

Acceptance Criteria:

  • Given I am a user marked “is admin role” and I have permission to view settings, I will see this section

  • Given I am a Role 7 user, I will have permission to edit the alerts

  • Given I am a Role 5 user at a district with multiple levels, I will have permission to view but not edit the alerts

  • Given I am a Role 5 user at a district with a single level, I will have permission to edit the alerts

DESIGN: https://www.figma.com/file/gdwMnbpudJxuzVrORrOGvd/Ed-Member-Site-UX?node-id=12673%3A134595

 

UI

  • We will add a tab for Alerts to Account Settings

  • On this screen, we will show the alert settings for incidents (more settings to come in the future)

  • Users can specify the amount of incident reports and the time frame for alerts

 

  • If the user enters in a negative number of a number outside of the range for the amount of incident reports they will see the following error message: Numbers must be between 1-99

  • If the user enters in a negative number of a number outside of the range for the amount of months they will see the following error message: Numbers must be between 1-12

  • Once the user deletes the incorrect entry, the error message disappears

 

  • When the user clicks the dropdown, they will see day, week, month, year options

 

  • Each time a user makes a change and saves the name and date will appear next to the incident alert setting

  • The last person and date to save a change will remain on screen until the next change is made and it updates to the new person or date

 

  • The changes will be automatically saved.

 

Business Rules

  • Any role 4-7 with the behavior component will be able to view this section in settings

  • Only the highest level admin roles will have access to edit the alert criterion. For accounts with multiple levels, only Role 7 users will have permission to edit the alert criterion. For accounts without multiple levels, Role 5 user will have permission to edit the alert criterion.

  • The default criterion will be Alert when 2 incidents are reported in a 1 month period.

  • This section will show for users with access to Behavior

  • The inputted number for the amount of incident reports cannot be a negative number and should be 1-99

  • The number of months cannot be a negative numbers and should be 1-12

  • The month dropdown should contain the following selections in this order: day, week, month, year. They can only select one.

  • If the user selects year in the dropdown, the school year will be the current school year from August 1 to June 30th.

 

School Email

UI

  • Users can select to be sent alerts to their school email by checking box

  • The email will say: You have (number) new alerts. Visit your Rethink Ed account to view the alerts.

Business Rules

  • If the school email checkbox is selected, an email will be sent with the alerts to my school email

  • If the school email checkbox is unselected, no email is sent

  • The email address given in account setup is the email used to send message

  • Rethink Ed link should take them to the Rethink Ed login screen.