Messaging Center

Design

• In Account Setup - Manage Roles, we need to add the following permission settings:
  • Messaging Center - View
  • Messaging Center - Read/Respond
  • Messaging Center - Create New Messages
  • Messaging Center - View Announcements
  • Messaging Center - Create District/Building Announcements
  • Messaging Center - Create Classroom Announcements
  • Messaging Center - Discussions
  • Messaging Center - Delete Other's Comments

Business Rules

• These permission settings will be added as an option for all roles.
• By default, we will check the box and enable the following permissions:
  • View - All preset roles
  • Read/Respond - All preset roles
  • Create New Messages  - Roles 3, 4, 5, 6, 7, Multi-account teacher, multi-account lead teacher, case manager
  • View Announcements - All preset roles
  • Create District/Building Announcements - Role 5, 6, 7
  • Create Classroom Announcements - Lead Teacher, Multi-Account Lead Teacher
  • Discussion - Roles 2, 3, 4, 5, 6, 7, Multi-account teacher, multi-account lead teacher, case manager
  • Delete Other's Comments - Roles 5, 6, 7

Design

• There will be an icon for the messaging center on the left-hand navigation menu
• 

Business Rules

• The Messaging Center will be visible to all user roles
• Clicking the message icon will open the messaging center.
• The messaging center will show Inbox, Announcements, and Discussions
• This icon will be visible for all users with the permission setting of Messaging Center - View

Design

• There will be three sections on the screen:
  • The left-hand panel will show the menu:
    • Inbox
      • number of unread messages will show to the right
    • Announcements
    • Discussions
    • Pinned Discussions
  • The middle panel will show:
    • Search box
    • create new message icon
    • Previous conversations
      • Blue dot will indicate an unread message
      • Conversation highlighted in blue indicated current conversation
  • The right-hand panel will show the current conversation:
    • Name/role of individual a user is messaging
    • Time stamp of last message sent or received
    • Conversation
    • Message text entry field
    • Attach file button

Business Rules

• This is the default view when opening the messaging center.
• All users with the permission setting of Messaging Center - Read/Respond will have access to this area.
• The default view for the inbox will show the most recent conversation highlighted in middle panel and open in right-hand panel. If no messages have been received, the default view will be new message screen.
• Search Box
  • Allows users to type in key words to search conversations by name of contact or by content of message.
  • Search results auto-filters the list of conversations.
• Create New Message Icon
  • This button will be visible and accessible to users with the permission setting of Messaging Center - Create New Message
  • Clicking this button will display the Create New Message Screen

Design

• Users will click the create message icon
• Users will then begin typing in the name of the user(s) they wish to send a message to.
• User suggestions will appear on the screen and display the user name and role
• If the user clicks Cancel, he will return to the main inbox screen
• Users will type their message in the text box
• Users may click the Attach button to attach files to the message
• Users will click the send button when they are ready to send the message

Business Rules

• This is only accessible to users with the permission setting of Messaging Center - Create New Message
  • Users may send a message to any other user with access to the messaging center (read/reply)
• When a user begins to type a name in the search box, we will see a list of users who match that name
  • Only users with the permission setting of Messaging Center - Read/Reply will appear in this list
• Clicking on a user adds the person to the message
• Users may send to more than one person at once (group message)
  • Once a group message has been sent, users are unable to add additional recipients to the message
• Users may attach one file at a time, but may send multiple messages that each contain 1 file

Design

• We will see a list of groups announcements can be posted to
• The feed will display all announcements for the selected group
• Users will click the create new announcement button to post a new announcement
  • Design changes needed
  • Users will select which building(s) they wish to post the announcement for
  • Users will also select which user roles can view the announcement
  • Users will type the announcement in the text box & attach any needed files
  • Users will click the post button to publish the announcement in the feed
  • Users may delete previously published announcements

Business Rules

• Users with the permission setting Messaging Center - View Announcements will have the ability to view announcements that have been posted to their respective building(s)
• Users with the permission setting Messaging Center - Create District/Building Announcements will have the option to send an announcement to all buildings they have access to
  • Users with access to the parent account (i.e. role 6/7) will have the option to send the announcement to the entire district
  • There should be an option to select which roles see this announcement
    • All roles that exist on the account should be shown, including custom roles.
    • Multiple roles can be selected
    • Default is all roles
• Users with the permission setting Messaging Center - Classroom Announcements will have the option to send an announcement to any classroom the user has access to
  • There should be an option to select which roles see this announcement
    • All roles assigned to the classroom (including students) should show
    • Multiple roles can be selected
    • Default is all roles
  • Announcements sent to students will show in the Student Center
• Announcements cannot be replied to
• Announcements can include attached files, media, and links
• Users may delete their own announcements.
• Need to fix classrooms for this to work

Design

• There will be a section for announcements in the Student Center
• We will flag this section if new announcements exist
• Design Needed

Business Rules

• Students can see announcements, but cannot respond

Design

• Left-side
  • Green dot next to pinned discussions with a new comment
• Main Panel
  • Users can search for discussions
  • Users can pin discussions for quick access later on
  • We will show a green pin next to discussions the user has previously pinned
  • Display
    • Discussion topic
    • Comments
    • Last Update
    • Author (consider symbol next to name for top influencer, contributor, new user, etc. Need to define this. What are the business rules?)
  • Users will click the Create new discussion button to begin a new discussion thread

Business Rules

• This is visible and accessible to any user with the permission setting of Messaging Center - Discussions
• By default, we will show the most recently updated topics at the top of the list
• The search bar allows users to search by content or topic
• Discussion topic will display the topic title for each thread
• Comments will display the number of comments on the thread
• Last update will display the date and time the last comment was posted to the thread
• Author will display the first and last name of the user who created the thread
• Clicking the pin icon will turn it green and add the topic to the list of pinned discussions

Design

• Users will type a discussion topic title
  
  • As a user types in a title, any related threads will appear as suggestions.
  • The related threads are will display
    • Discussion topic
    • Comments
    • Last Update
    • Author
• Users will type in a comment to begin the discussion
• Users will click start discussion when they are ready to post their discussion topic
• A user can click cancel to return to exit the create new discussion screen and return to the list of discussions

Business Rules

• Users with the permission setting of Messaging Center - Discussions will have access to this area
• When a user begins typing a topic, any existing topics that match will display under the section titled "wait, have you seen these related discussions?"
• A topic and a comment must be added before the start discussion button can be pressed
• Start discussion published the topic and comment
• Cancel exits without saving

Design

• Users will click the button with 3 horizontal lines to return to the discussion list view.
• Users will see a shortened list of discussion topics and may click on any topic to access the discussion
• Discussion looks like a text message conversation, with each message next to user name in a bubble
• Users will see the date/time the last message was received
• Users may click the pin icon to save the thread to their pinned discussions
• Users will type their comment in the text box, and may attach files if they'd like
• Users will click the comment button to post their comment
• Users may delete comments after they have been posted

Business Rules

• This area is accessible to any user with the permission setting of Messaging Center - Discussions
• The icon with the 3 horizontal lines will return the user to the full list of discussions and will close the discussion details
• Users may click on other discussions from the shortened panel to quickly access them
• Once a discussion has been pinned, the "pin this discussion" icon turns green and the discussion is added to the list of pinned discussions
• A delete button should be visible next to each comment
  • Users may delete their own comments
  • Users with the permission setting Messaging Center - Delete Other's Comments will have the ability to delete comments from other users.