New MNA User Guide

Role Permissions:

Make sure the permissions for the MNA are turned on the company account area for all roles that the MNA is needed.  It is recommended to turn on the MNA for Role 4 (Administrators) and Role 2 (BCBAs).  IF your BCBAs are set up under a different role, it's recommended to give them access as well.

Check off the following in the company account under each preferred role

• View Medical Necessity Assessment

• Create Medical Necessity Assessment

Both Role 2 and 4 will be preselected in role permissions for any new accounts using the new MNA

Navigate to the assessment

• Click on a client that you'd like to complete the MNA

• Click on their Assessment tab

• Click View Assessment on Medical Necessity

• You will be redirected to the “New” BH MNA page for the Medical Necessity Assessment

• Hover over the “new” icon in the Medical Necessity tile to see info about the new Medical Necessity Assessment.

• The status section of the tile will display the assessment’s status as well as the date the status changed on.

Creating a New Assessment

• On the MNA home page, click “create assessment” to create a new assessment

Selecting an Assessment

Select Initial or Service Reauthorization for the Assessment

• Use the Initial Service Authorization for any new clients starting services with you (regardless of their past services with another organization). 

• Use the Service Reauthorization for any client that has been assessed and provided treatment at your organization within the last 6 month period (regardless of who the providing clinician was).

Completing an Assessment

• Respond to all questions in each area that helps to determine medical necessity criteria.  If additional comments are needed, use the comment field to add more information.

Client Record

Clinical Details

Provider Record

Provider Hours Requested

Treatment Plan Considerations

Assessments

Goal Considerations

Barriers to Treatment/Progress

Diagnostic Symptoms Considerations

MNA Navigation Wizard:

A new feature with the new MNA is the Navigation Wizard at the top of the screen showing the user where they are in the assessment and how much more of the assesssment remains.

Results Page

• Upon finishing all prior pages and clicking either the next button or the results step at the top of the page, the user will see the results page

• On this page, there will be a list of MNA recommendations, provider consideration flags, and an MNA summary

• At the bottom of the page, there is an agreement section. Here, the user must answer the required questions to complete the assessment.

• Once complete, the user can click the Summary Report, Detailed Report or Save to File Cabinet icons to save the report as a file, and the Finish button to save the report on Futures.

Resuming, Reporting, and Deleting existing MNA reports

• On the main BH Futures MNA page, the current assessment and previous assessments are listed.

• On any assessment, the resume button can be used to modify the fields of the assessment.

• The report button can be used to bring up a report containing information from the assessment.

• Delete can be used to delete an existing assessment.