How to Delete a Client Record
Staff with the approved permissions can now delete client records.
Action | Description | Good to Know |
---|---|---|
1.Delete Record from Client List Click on the shortcut icon. THEN a CONFIRMATION window will appear CLICK "YES" | The related entities of the client will NOT show in any screen or any export or be counted toward any statistics or reports in the system.
This action can be "undone", but we recommend using the delete function only when absolutely necessary. | |
2.Delete RECORD from Client Profile a.Select Client Record then b.Click "Demographics" section then c.Click on the DELETE button. d. Click YES in the confirmation window. | Client Record Display Confirmation Window | After Successful Deletion, the system will take you back to the Client List. |
3. Locate Previously Deleted Clients Select the Deleted Status to pull any client that has been deleted. | Any client that is deleted will be assigned that status "Deleted" | |
4. UNDELETE Clients | Deleted clients can be undeleted by changing the status to any other active/inactive status | |
5. Delete Permission Users must be granted this permission via your company account>roles sections. |
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6. Adding Client After Deletion | The system will not check against any deleted client to check if the record being entered is a duplicate. |