Self-Guided Training Modules for NEW USERS

Self-Guided Training Modules for NEW USERS

The training modules below are for NEW Rethink Customers using both the Clinical Product Line and the Practice Management Product Line. The resources are streamlined to assist with training resources and action items paired with those resources that are specific to both Product Lines. These resources can and should be shared with current and newly hired administrative and/or clinical staff members using Rethink.

Below, you’ll see the title of the training, which staff members should be accessing the resources for that training and action items corresponding to the training to be completed. Please be aware that the action items should be completed in the order they are presented. It is necessary for accurate system setup, as items build upon each other. Trainings listed below are:

 

ACCOUNT SETUP

Training

Who is This Training For?

Resources

Action Items

Training

Who is This Training For?

Resources

Action Items

Account Setup Training

Account Administrators

Logging into Rethink:

Logging Into Rethink

Basic Information:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3425501185

Locations:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3427696660

Staff Member Settings:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066331202

Client Settings:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3221651482

Roles:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067215877

Permissions:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066626196

Clinical Settings within the Company Account:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066527782

How to Add a New Client: https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066789923

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3220963696

How to Add a New Staff Member:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066560628

Assigning Staff and Clients:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066462287

Parents Using Rethink:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3197075457

Resource and Training Center Overview:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067511021

Training Reports within the Reporting Dashboard:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067741124

In The Company Account:

  • Add Basic Information in Company Account

    • Including a logo (optional)

  • Add/Edit locations (if needed)

  • Create additional Staff Titles (if other users on account)

  • Add Active and Inactive Staff Statuses

  • Add Staff Note Types (optional)

  • Add Active and Inactive Client Statuses

  • Add Client Note Types (optional)

  • Edit permissions for remaining roles (if needed at this time)

  • Complete ABC settings

  • Set Default Clinical Settings

In Staff and Client Tabs

  • Add Staff Members

  • Add Clients

    • Add a Demo Client if not completed already

  • Pair staff and clients

  • Verify all needed staff can log in (if needed at this time)

 

COMPANY SETUP

Training

Who is This Training For?

Resources

Action Items

Training

Who is This Training For?

Resources

Action Items

Company Setup Call

Account Administrators

(If your organization has a billing specialist, they should attend this training call and complete Action Items items)

Understanding Service Lines and Services:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066429441

Credentials and Credential Types:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067609111

Setting up Your Funders and Billing Codes:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066101768

Referring Providers:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/2856551053

Permissions:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3066626196

Pay Codes:

Pay Codes

Company Account Scheduling Settings:

Company Account Scheduling Settings

Creating Client Report Templates:

Creating Client Report Templates

  • Set-up Service Lines and Services

  • Add License/Credentials

  • Add Funders with Codes and Rates

  • Edit permissions regarding scheduling roles

  • Add Company Pay Codes

  • Assign Session Note templates to their Funder(s) OR build own Session Note templates in Client Report Templates

OPTIONAL

  • Add Non-Billable Tags

  • Add Referring Providers

  • Add Custom Cancellations

  • Add Billable Tags

  • Set Overtime Rules

STAFF AND CLIENT SETUP

Training

Who is This Training For?

Resources

Action Items

Training

Who is This Training For?

Resources

Action Items

Staff and Client Setup Call

Account Administrators

Client Profile Set Up:

Client Profile Set Up

Staff Profile Set Up:

Staff Profile Set Up

Scheduling Tutorials:

Scheduling Resources

Practice Management Reports:

Reporting Dashboard: Practice Management Reports

Practice Management/Scheduling FAQs:

Practice Management/Scheduling FAQs

Action Items for Each Staff Profile:

  • Ensure General Info is filled out

    • Add Medicaid ID number for staff if applicable

    • Add NPI # to anyone that will need to be listed as a rendering provider on authorizations

  • Add Pay Codes to staff      

  • Enter Staff Certifications

OPTIONAL

  • Add Staff Notes

  • Add Attributes

  • Add Client Assignments

    • Staff must be assigned to client in order to open an appointment on the scheduler

  • Add Availability

  • Add Signature

  • Add Folders/Upload Files into Staff Filing Cabinet

Action Items for Each Client Profile:

  • Add Funders to Clients

  • Add Diagnoses to Clients

  • Enter Client Authorizations

OPTIONAL

  • Add Client Notes

  • Add Contacts

  • Add Referring Providers

  • Add Staff Assignments

    • Staff must be assigned to client in order to open an appointment on the scheduler

  • Add Availability

  • Add Folders/Upload Files into Client Filing Cabinet

Action Items for Scheduling and Reporting:

  • Watch/Read through resources

 

BCBA/SUPERVISORS TRAINING

Training

Who is This Training For?

Resources

Action Items

Training

Who is This Training For?

Resources

Action Items

BCBA/Supervisors Training

Any staff responsible for creating client programming, analyzing data, making data decision, and writing treatment plans

Logging Into Rethink:

Logging Into Rethink

Accessing Your Clients:

Clients and Client Info For Supervisors

Health Assessment:

Health Assessment

Preference Assessment:

Preference Assessment

Skills Assessment:

Skills Assessment

Medical Necessity Assessment (MNA):

Medical Necessity Assessment

VB-MAPP Assessment:

VB-MAPP Assessment

Program Library Overview for Supervisors:

Program Library Overview For Supervisors

Writing Custom Programs in the Program Library:

Writing Custom Programs in the Program Library for Supervisors

Editing a Skill Acquisition Program:

https://youtu.be/QM02Fmm0IKk?si=eEMGMeVZEmWlkByb

Client Program Tabs

Editing a Behavior Reduction Program:

Behavior Support Essentials Video

Behavior Support for Supervisors

Data Collection on the Rethink Website for Supervisors:

Data Collection on the Rethink Website for Supervisors

Creating Custom Graphs for Supervisors:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067740504

Writing a Treatment Plan:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3080978479

Storing and Accessing Client Documents for Supervisors:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067741017

Resource and Training Center Overview:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067511021

Training Reports within the Reporting Dashboard:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067741124

Completing a Session on the Mobile App:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3509059624/Best+Practices+for+Rethink+s+Mobile+App

Mobile App Overview

How Observation Times and Interval Data is Calculated on the Mobile App

Mobile App Settings Explained:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3297902593

Completing Session Notes:

Completing Session Notes and Verifying Appointments

Scheduling Tutorials:

Scheduling Resources

  • Add in all client skill acquisition programs and behavior plans (2-4 hours per client)

OPTIONAL

  • Watch/Read through scheduling resources

RBT TRAINING

Training

Who is This Training For?

Resources

Action Items

Training

Who is This Training For?

Resources

Action Items

RBT Training

Front line staff that are providing direct services, collecting data on programs, and completing session notes

Logging Into Rethink:

Logging Into Rethink

Mobile App Data Collection and Settings:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3509059624/Best+Practices+for+Rethink+s+Mobile+App

Mobile App Overview

How Observation Times and Interval Data is Calculated on the Mobile App

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3297902593

Completing Session Notes and Verifying Appointments:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3428221293

Accessing Your Clients for Direct Staff:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3080945924

Viewing a Skill Acquisition Program for Direct Staff:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3069444226

Viewing a Behavior Reduction Program for Direct Staff:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3068887183

Data Collection on the Rethink Website for Direct Staff:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3069608148

Accessing Client Documents for Direct Staff:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3069018479

Resource and Training Center Overview:

https://rethinkautism.atlassian.net/wiki/spaces/RBS/pages/3067511021

 

  • Collect Data