Rethink App Enhanced Log In Tutorial

1. Login with fingerprint or face id detection

• The app now has an additional checkbox on the login screen (Remember Me) which will trigger the use of the saved fingerprint or face ID.

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• Check with your device manufacturer to confirm if they support fingerprint and/or Face ID technologies.

• Face ID or Touch ID must be set up on your device for these features to be available

• There is always the option to enter username/password each time you log in.

2. Forgot Username and Password Improvements

The mobile app now allows you to reset your username or password from the home screen.

• Forgot your username? click on “username”

• Forgot your password? click on “password”

• Both options will ask for your email address so we can send reset instructions to your inbox.

• If you do not receive an automated email from Rethink please check your junk or spam folders.

• Confirm the email you entered is the email that is in your staff profile in your Rethink account.

3. App Terms of Use

When first logging into the app you must agree to the “Terms of Use”

• The terms of use can always be reviewed by clicking on the following text “terms of use” on the app or click the link in this tutorial.

https://www.rethinkbehavioralhealth.com/bh/terms-of-use/