Resolving Rejections from Sandata

The Provider cannot be null. The record is being rejected.

Please check if a valid Medicaid ID is added to Company Account > Basic Information > MedicaidID. If the Medicaid ID is not present or is incorrect update the Medicaid ID and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ProviderID format is incorrect. The record should satisfy this regular expression [${regexp}]. Invalid Value

Please check if a valid Medicaid ID is added to Company Account > Basic Information > MedicaidID. If the Medicaid ID is not present or is incorrect update the Medicaid ID and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientID value is incorrect. The length should be between 1 and 6.

The ClientID format is incorrect. The record should satisfy this regular expression [${regexp}]. Invalid Value

Please check if a valid Insured Id is added to Client Profile > Funder > Medicaid Funder (or Funder who will have Sandata Setting on) > Insured ID. If the Insured ID is not present or is incorrect update the Medicaid ID and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientFirstName value is incorrect.

Please check if a valid client’s first name exists in Client Profile > Client Info > Demographics > Client First Name. First Name should not be greater than 30 characters. If the Insured ID is not present or is incorrect update the name and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientMiddleInitial value is incorrect.

Please check if a valid client’s middle initial exists in Client Profile > Client Info > Demographics > Middle Initial. Middle Initial should not be greater than 3 characters. If the Insured ID is not present or is incorrect update the initial and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientLastName value is incorrect.

Please check if a valid client’s last name exists in Client Profile > Client Info > Demographics > Last Name. Last Name should not be greater than 30 characters. If the Insured ID is not present or is incorrect update the name and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientMedicaidID value is incorrect.

Please check if a valid Insured Id is added to Client Profile > Funder > Medicaid Funder (or Funder who will have Sandata Setting on) > Insured ID. If the Insured ID is not present or is incorrect update the Insured ID and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientIdentifier format is incorrect.

Please check if a valid Insured Id is added to Client Profile > Funder > Medicaid Funder (or Funder who will have Sandata Setting on) > Insured ID. If the Insured ID is not present or is incorrect update the Insured ID and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The ClientAddressLine1 value is incorrect.

The ClientAddressLine1 cannot be null.

The ClientAddressLine1 format is incorrect.

Please ensure a valid address is added to the Client Profile > Demographics > Address Line 1. Address Line 1 cannot be more than 30 characters. If the Address Line 1 is not present or is incorrect update the Address and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

Open

The ClientCity value is incorrect.

The ClientCity cannot be null.

The ClientCity format is incorrect.

Please ensure a valid address is added to the Client Profile > Demographics > City. City cannot be more than 30 characters. If the Client City is not present or is incorrect update the City and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

Open

The ClientState value is incorrect.

The ClientState cannot be null.

The ClientState format is incorrect.

Please ensure a valid address is added to the Client Profile > Demographics > State. State cannot be more than 30 characters. If the Client State is not present or is incorrect update the State and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

Please check that the state field has two Character standard abbreviation.

The ClientZip value is incorrect.

The ClientZip cannot be null.

The ClientZip format is incorrect.

Please ensure a valid address is added to the Client Profile > Demographics > Zip. Please ensure a 9 digit zip code is entered. If additional 4 digits are not known, provide zeros. If the Client Zip is not present or is incorrect update the Zip and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The EmployeeLastName the length should be between 1 and 30. The record is being rejected.

The EmployeeLastName cannot be NULL.

The EmployeeLastName format is incorrect.

Please ensure a valid Last Name is added to the Staff Member Profile > General Information. If the Last Name is not present or is incorrect update the Name and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The EmployeeFirstName the length should be between ${min} and ${max}. The record is being rejected.

The EmployeeFirstName cannot be NULL.

The EmployeeFirstName format is incorrect. The record should satisfy this regular expression. Invalid Value

Please ensure a valid First Name is added to the Staff Member Profile > General Information. If the First Name is not present or is incorrect update the Name and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.

The EmployeeEmail value exceeds the maximum length of 64 characters.

The EmployeeEmail expected format is not correct.

Please ensure a valid email address (Format: xxx@xxx.xxx) is added to the Staff Member Profile > General Information. If the Email is not present or is incorrect update the Email and reapprove the appointment(s) by selecting the appointment and clicking Actions > Approve for EVV.