Collect Data Button Disabled on Previous Sessions

The Rethink mobile application is designed for real-time (same day) data collection only. Clinical data from a previous date of service can be entered via the Rethink website.

• When using the mobile app and you attempt to go to an appointment from a previous date and enter data, the collect data option is hidden, this is because the mobile app is designed to enter data for “todays date only”.

• If attempting to enter data on todays date, this will be your view, you can access an appointment and collect data:

Open Non-EVV appointment scheduled with todays date

Open EVV Appointment scheduled with todays date

If attempting to enter data on a previous date for Non-EVV appointments, you will now see the messaging:

• “Collect Data is only an option on appointments on the current date”

If attempting to enter data on a previous date for EVV appointments, you will continue to see the messaging:

• “Clock in/Clock Out is unavailable for past dated EVV appointments. Please contact system

administrator to adde verification times on the website”

If attempting to enter data on a previous date, this will be your view, you will not be able to collect data: